At a Glance
- Tasks: Manage cash collection processes and investigate machine exceptions to ensure accuracy.
- Company: Join MERKUR Slots, a leading gaming machine provider in Europe.
- Benefits: Enjoy 33 days holiday, health care, pension scheme, and exclusive discounts.
- Other info: Be part of a supportive team with great growth opportunities in a family-owned company.
- Why this job: Make a real impact by solving problems and working with data in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and proficiency in MS Office required.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Manage the collection processes across all venues, ensuring accurate income data capture and investigations into machine exceptions including machine re-audits/spot checks and Cash Register Journal Reconciliation.
- Provide 'live' support for venues during their cash collection process.
- Review and verify venue cash collection documents for accuracy and completeness.
- Ensure the prompt escalation of exceptional machine losses immediately to the Operations team/Auditors for further investigation.
- Provide investigation teams with the findings of the initial investigation.
- Produce weekly exceptions reports by area and review exception returns for the monthly period report.
- Produce weekly 'Early Warning' report.
- Produce weekly 'Under/Over banking' report upon investigation any correlation with machine exceptions.
- Identify trends, anomalies, and potential indicators of machine manipulation, cash misuse, or fraudulent activity.
- Assist with the management of the user profile administration on the gaming machine management system MARS.
Qualifications
- Strong communication skills, and a tenacious approach with focus and determination to get the job done effectively.
- Experience in similar industry would be advantageous but not essential.
- Strong attention to detail.
- Self-directed with the ability to manage and prioritise daily tasks.
- Great organisational skills and the ability to follow through on projects.
- A team player with the ability to develop positive relationships and work effectively with key stakeholders.
- Ability to work with confidential information on a regular basis.
- Good communication skills, transparency, openness, and respect.
- Ability to solve problems utilising technology, strong skills working with MS Excel and advanced IT skills.
- Proficient in MS Office tools such as Word, Excel and PowerPoint.
Benefits
- 33 days holiday (including Bank Holidays)
- Contributory Pension Scheme
- Health care plan and Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Income Protection Administrator in Milton Keynes employer: Merkur Casino
MERKUR Slots is an exceptional employer that values its employees by fostering a collaborative and supportive work culture. With generous benefits such as 33 days of holiday, a contributory pension scheme, and a comprehensive healthcare plan, we prioritise the well-being and growth of our team members. Located in the vibrant UK gaming industry, we offer unique opportunities for professional development and the chance to work with enthusiastic colleagues who are dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Income Protection Administrator in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your problem-solving skills and attention to detail, as these are key for the Income Protection Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Income Protection Administrator in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Income Protection Administrator role. Highlight your problem-solving skills, attention to detail, and any relevant experience with data management or cash handling. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with our needs. Be sure to mention your strong communication skills and your ability to work with confidential information.
Showcase Your Tech Skills:Since the role involves working with MS Excel and other IT tools, don’t forget to showcase your tech skills in your application. Mention any specific software or systems you've used that relate to data analysis or cash management.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we love seeing applications come directly from enthusiastic candidates like you!
How to prepare for a job interview at Merkur Casino
✨Know Your Numbers
As an Income Protection Administrator, you'll be dealing with a lot of data. Brush up on your numerical skills and be prepared to discuss how you've handled data in the past. Think about specific examples where you’ve successfully managed cash collection processes or reconciled discrepancies.
✨Showcase Your Problem-Solving Skills
This role requires a keen eye for anomalies and trends. Be ready to share instances where you've identified issues and how you approached solving them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communicate Clearly
Strong communication is key in this position. Practice explaining complex ideas simply and clearly. You might be asked to describe how you would support venues during their cash collection process, so think about how you can convey your thoughts concisely.
✨Demonstrate Team Spirit
This job involves collaboration with various stakeholders. Prepare to discuss how you've worked as part of a team in previous roles. Highlight any experiences where you built positive relationships and contributed to a collective goal.
