Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant gaming venue, maximising sales and ensuring top-notch customer service.
- Company: Join MERKUR Slots, a leading gaming provider with a fun, family-oriented culture.
- Benefits: Enjoy 28 days holiday, monthly bonuses, and discounts at high street retailers.
- Other info: Great career progression opportunities await in a supportive team atmosphere.
- Why this job: Be part of an exciting industry and develop your leadership skills in a dynamic environment.
- Qualifications: Management experience in retail or hospitality is preferred; strong communication skills are a must.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you. As well as maximizing sales in the venue through a range of marketing and promotional activity you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your venue the best in town, for customers to visit and for your colleagues to work in.
Responsibilities
- Overall responsibility for the performance and profitability of a licensed gaming centre.
- Champion company standards and best practice within venue.
- Marketing, promotional activities and events are delivered correctly.
- Physical and personal security is maintained.
- Cash/assets are controlled, and any risk of loss is minimised.
- Excellent customer service at all times, building and maintaining relationships with regular customers.
- Operate in accordance with LCCP.
- Development of your team and training to be completed in line with launches, refreshed and in line with company policy.
- Ensure that staff are being properly managed and any instances of poor performance or misconduct are dealt with in a timely and professional manner.
- Recruitment and training of any new team members for your venue.
- Market and competitor awareness.
- To ensure venue cash collections are carried out in accordance with Company procedures.
- To monitor and analyse machine income levels.
- To achieve KPIs and audits; this includes international, compliance, etc.
- Adhere to all health and safety practices and procedures ensuring the venue operates in a safe manner.
- Ensure that all administration tasks are completed at the correct time and to the required standard.
- To actively manage and promote safeguarding and social responsibility measures.
- To respond positively, promptly and appropriately to all customer feedback/enquiries.
- To maintain a high standard of personal presentation and ensure that all employees always adhere to the brand dress code.
- To actively discourage harassment, bullying, victimisation or discrimination of any kind against employees, management or customers on the grounds of race, sex, disability, age, sexual orientation, religion or belief.
Qualifications
- Ability to work to budgeted targets.
- Management experience within retail, hospitality or the gambling sector is desired.
- Experience with management reporting and administration.
- Experienced managing a team.
- Experience with creating staff rotas.
- Excellent communication and organisational skills.
- Ability to be flexible and adaptable.
- Understanding of budgeting as well as Profit and Loss reports.
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation).
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Benefits
- 28 days holiday (including Bank Holidays).
- Monthly Bonus Scheme.
- Excellent Career Progression Opportunities.
- Contributory Pension Scheme.
- Life Assurance.
- Discounts with high street retailers and restaurants through our benefits portal.
- Employee assistance programme.
Merkur Slots Venue Manager - Derby in Long Eaton employer: Merkur Casino
Contact Detail:
Merkur Casino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Venue Manager - Derby in Long Eaton
✨Tip Number 1
Get to know the company inside out! Research MERKUR Slots and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the role of Venue Manager. We want to see your passion and how you can make the venue the best in town!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MERKUR family. Good luck!
We think you need these skills to ace Merkur Slots Venue Manager - Derby in Long Eaton
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your excitement about the opportunity to lead a team and create an amazing venue experience. Let your personality shine through in your application!
Tailor Your Experience: Highlight your relevant experience in retail, hospitality, or management. We’re looking for leaders who can drive performance and profitability, so be sure to showcase any achievements that demonstrate your ability to meet targets and manage a team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Merkur Slots team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Merkur Casino
✨Know Your Venue Inside Out
Before the interview, make sure you research MERKUR Slots and understand their values, mission, and what makes their venues stand out. Familiarise yourself with their marketing strategies and customer service standards, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance in a retail or hospitality setting. Highlight how you managed challenges, motivated your team, and ensured excellent customer service, as these are key aspects of the Venue Manager role.
✨Demonstrate Your Financial Acumen
Brush up on your understanding of budgeting and Profit and Loss reports. Be ready to discuss how you've previously managed budgets or maximised profitability in your past roles. This will be crucial since the position involves overall responsibility for the performance and profitability of the venue.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Venue Manager, such as handling customer complaints or managing staff performance issues. Practising your responses will help you articulate your problem-solving skills and ability to maintain high standards in the venue.