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- Tasks: Lead a vibrant venue, ensuring top-notch customer experiences and maximising sales.
- Company: Join MERKUR Slots, a leading gaming provider with a family-owned ethos.
- Benefits: Competitive salary, bonus potential, 28 days holiday, and first-class training.
- Why this job: Be part of a passionate team and make your venue the best in town.
- Qualifications: Management experience in retail, hospitality, or gambling is preferred.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 30000 - 40000 £ per year.
It’s fun to work in a company where people truly BELIEVE in what they’re doing! Please come and work for us. We’re committed to bringing passion and customer focus to the business.
Position: Venue Manager – Trowbridge
Salary: £35,146.80 per annum plus bonus (OTE up to £70,293)
Hours per week: 45
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time. Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Ability to work to budgeted targets
- Management experience within retail, hospitality or the gambling sector is desired
- Experience with management reporting and administration
- Experienced managing a team
- Experience with creating staff rotas
- Excellent communication and organisational skills
- Ability to be flexible and adaptable
- Understanding of budgeting as well as Profit and Loss reports
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
Benefits:
- 28 days holiday (including bank holidays)
Merkur Slots Venue Manager in Trowbridge employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Venue Manager in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Venue Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MERKUR Slots and understanding their values. Show us that you’re not just another candidate, but someone who truly believes in delivering exceptional customer experiences.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams in retail or hospitality. We want to hear about your challenges and how you turned them into wins.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the MERKUR family.
We think you need these skills to ace Merkur Slots Venue Manager in Trowbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing a fantastic experience for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail, hospitality, or management. We love seeing how your background aligns with what we do at MERKUR Slots!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at MERKUR Casino UK
✨Know Your Venue Inside Out
Before the interview, make sure you research Merkur Slots and understand their values, services, and what makes them stand out in the gaming industry. Familiarise yourself with their customer service approach and think about how you can contribute to making the venue the best in town.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams in retail or hospitality settings. Highlight specific challenges you've faced and how you motivated your team to achieve targets.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult customers or manage staff conflicts. Practise articulating your thought process and the outcomes of your actions.
✨Discuss Your Financial Acumen
Since budgeting and profit management are key aspects of the role, be prepared to discuss your experience with financial reporting and administration. Bring examples of how you've successfully managed budgets or improved profitability in previous roles.
