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- Tasks: Lead and mentor a fantastic team while ensuring top-notch customer service.
- Company: Join MERKUR Slots, a leading gaming provider with a family-owned vibe.
- Benefits: Enjoy competitive pay, 28 days holiday, and first-class training.
- Other info: Flexible shifts available in a fun and supportive environment.
- Why this job: Be part of a dynamic team that values your growth and development.
- Qualifications: Experience in supervision and a passion for excellent customer service.
The predicted salary is between 28 - 29 £ per hour.
Hours Per Week: 40
Pay Rate: £13.53- £14.53 per hour
Night Rate: £14.53 per hour between 23:00 and 06:00
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an opportunity for a Supervisor to join our wonderful venue teams. We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service. You must be able to work on your own initiative, as well as part of a team.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Proven experience as a supervisor or similar role within the gaming, retail, hospitality, or similar industry
- Excellent customer service skills
- Attention to detail
- Experience with leading and mentoring others
- Ability to be flexible and adaptable
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
- A willingness to learn and develop
Benefits:
- 28 days holiday (including bank holidays)
Merkur Slots - Supervisor - Nights - Full Time - Taunton employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots - Supervisor - Nights - Full Time - Taunton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the gaming or hospitality industry. A personal recommendation can go a long way in landing that Supervisor role at MERKUR Slots.
✨Tip Number 2
Prepare for the interview by researching MERKUR Slots and understanding their values. Show us that you’re passionate about providing first-class service and how your experience aligns with their mission. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your communication skills! As a Supervisor, you'll need to lead and mentor your team effectively. Role-play common interview questions with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the MERKUR Slots family. Let’s get you on board!
We think you need these skills to ace Merkur Slots - Supervisor - Nights - Full Time - Taunton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing excellent customer service shine through. We want to see that you genuinely care about creating a warm and welcoming environment for our customers.
Highlight Relevant Experience: Make sure to mention any previous supervisory roles or experience in the gaming, retail, or hospitality sectors. We’re looking for candidates who can demonstrate their ability to lead and mentor others, so don’t hold back!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to teamwork and how you maintain morale and productivity among your colleagues.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with MERKUR Slots!
How to prepare for a job interview at MERKUR Casino UK
✨Know the Company
Before your interview, take some time to research MERKUR Slots. Understand their values, mission, and what makes them stand out in the gaming industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Supervisor, excellent communication and people skills are crucial. Prepare examples from your past experiences where you've successfully led a team or provided outstanding customer service. Be ready to discuss how you handle difficult situations with customers or team members.
✨Demonstrate Flexibility
Since the role requires flexibility for both day and night shifts, be prepared to discuss your availability openly. Highlight any previous experience working varied hours and how you managed to maintain productivity and morale during those times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.