Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford
Keyholder — Gaming Venue Lead (Open/Close, Great Experience)

Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Open and close the gaming venue while ensuring a fantastic customer experience.
  • Company: Leading gaming operator with a focus on fun and engagement.
  • Benefits: Competitive pay, holiday and pension schemes, plus great perks.
  • Why this job: Join a vibrant team and create memorable experiences for gamers.
  • Qualifications: Experience in retail or hospitality and strong communication skills.
  • Other info: Flexible hours including weekends and holidays, perfect for students.

The predicted salary is between 24000 - 36000 £ per year.

A leading gaming operator is seeking a Keyholder for their Cowley location. This full-time role involves opening and closing the venue, maintaining a clean environment, and ensuring excellent customer service.

The ideal candidate will have:

  • Experience in retail or hospitality
  • Exceptional communication skills
  • Ability to work flexible hours including weekends and holidays

Competitive pay rate with attractive benefits offered, including holiday and pension schemes.

Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford employer: MERKUR Casino UK

As a leading gaming operator, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our Cowley location offers competitive pay, attractive benefits including holiday and pension schemes, and ample opportunities for employee growth and development, making it an excellent choice for those seeking a rewarding career in the gaming and hospitality sector.
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Contact Detail:

MERKUR Casino UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford

Tip Number 1

Make sure you know the ins and outs of the gaming venue. Familiarise yourself with the games, the layout, and the customer experience. This will help you stand out during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves excellent customer service, think about scenarios where you can demonstrate your ability to handle different types of customers. Role-playing with a friend can be super helpful.

Tip Number 3

Be flexible with your availability. The job requires working weekends and holidays, so make sure you highlight your willingness to adapt your schedule. Employers love candidates who are ready to jump in when needed!

Tip Number 4

Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!

We think you need these skills to ace Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford

Customer Service
Communication Skills
Retail Experience
Hospitality Experience
Flexibility
Time Management
Attention to Detail
Team Leadership

Some tips for your application 🫡

Show Your Passion for Gaming: When writing your application, let us know why you're excited about the gaming industry. Share any relevant experiences or interests that highlight your enthusiasm for creating a great customer experience.

Highlight Your Customer Service Skills: Make sure to emphasise your previous roles in retail or hospitality. We want to see how you've gone above and beyond to ensure customers leave with a smile. Specific examples will make your application stand out!

Flexibility is Key: Since this role requires working flexible hours, including weekends and holidays, mention your availability clearly. We appreciate candidates who can adapt to our needs and help keep the venue running smoothly.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!

How to prepare for a job interview at MERKUR Casino UK

Know the Venue Inside Out

Before your interview, make sure you research the gaming venue thoroughly. Familiarise yourself with their offerings, customer service standards, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.

Highlight Relevant Experience

When discussing your background, focus on your experience in retail or hospitality. Share specific examples of how you've provided excellent customer service or handled challenging situations. This will demonstrate that you have the skills needed for the Keyholder position.

Show Flexibility and Commitment

Since the role requires working flexible hours, including weekends and holidays, be prepared to discuss your availability. Emphasise your willingness to adapt and your commitment to ensuring the venue runs smoothly at all times.

Prepare Questions to Ask

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, or what a typical day looks like. This shows you're engaged and serious about the position.

Keyholder — Gaming Venue Lead (Open/Close, Great Experience) in Oxford
MERKUR Casino UK
Location: Oxford

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