At a Glance
- Tasks: Deal table games and provide top-notch customer service in a vibrant casino environment.
- Company: Join the exciting team at MK Casino, part of the renowned MERKUR Group.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Other info: Flexible shifts available, including nights and weekends, in Milton Keynes.
- Why this job: Be part of a fun, dynamic team and elevate your career in the gaming industry.
- Qualifications: Experience as a croupier or inspector with strong gaming knowledge required.
The predicted salary is between 13.37 - 13.37 £ per hour.
We are on the lookout for experienced Croupiers/Dealers or Inspectors to join our team at MK Casino!
Location: Milton Keynes Casino
Hours Per Week: 40
Position: Croupier/Dealer
Pay Rate: £13.37 per hour
Position: Gaming Inspector
Pay Rate: £14.77 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be. We have exciting plans for future growth so joining us could see your career reach new heights!
About you:
- Minimum 2 years’ experience as a croupier or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
- Good communication skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally candidates will live in Milton Keynes.
As an Inspector:
- 2 years’ experience as a gaming inspector/supervisor or other relevant experience.
- Must possess a Personal Functional License (Gaming).
- Strong knowledge of table gaming.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but not limited to:
- Dealing table games to a high standard, in line with company policy and procedures.
- Providing a high level of customer service.
- Provides correct game commentary.
- Demonstrates good table security.
- Informs inspectors, Pit Boss or Casino Manager on any players to note.
- Complies with all policies and procedures.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Full job description for either role can be provided on request. Want to know more? Apply today and our recruitment team will be in touch!
MK Casino Croupier and Inspector Opportunities employer: MERKUR Casino UK
At MERKUR Casino, we pride ourselves on fostering a vibrant and supportive work environment where our employees are at the heart of everything we do. With excellent career progression opportunities, comprehensive training, and a commitment to employee well-being through benefits like a contributory pension scheme and discounts with high street retailers, joining our team in Milton Keynes means being part of a passionate community dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land MK Casino Croupier and Inspector Opportunities
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MERKUR Casino UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MERKUR Casino UK
Don't be shy about reaching out to MERKUR Casino UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace MK Casino Croupier and Inspector Opportunities
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MERKUR Casino UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MERKUR Casino UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
