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- Tasks: Keep our casino sparkling clean and ensure a welcoming atmosphere for customers.
- Company: Join the passionate team at MERKUR Casino in Milton Keynes.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Why this job: Be part of a fun environment where your work makes a real difference.
- Qualifications: Customer service skills and knowledge of cleaning processes are a plus.
- Other info: Flexible shifts available, including nights and weekends, with excellent training provided.
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business. Then we are looking for you!
Position: Cleaner
Location: Milton Keynes Casino
Hours Per Week: 40
Pay Rate: £12.37 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
The cleaner role is to ensure that areas are cleaned efficiently and in accordance with regulations through following COSHH, Health & Safety procedures and rules and escalating issues to their line manager.
About you:
- Excellent customer service skills.
- Good knowledge of cleaning processes.
- Awareness of COSHH processes for using, handling and storing chemicals.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally candidates will live in Milton Keynes.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but not limited to:
- To ensure that service standards and levels of customer care are maintained and developed.
- To ensure that a high level of cleanliness is maintained throughout the casino.
- To ensure cleaning standards and procedures are adhered to.
- To use cleaning materials appropriately, as instructed, safely and economically; to inform Line Manager when stocks are low.
- To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.
- Complete washroom/toilet cleaning, as well as periodic checks, ensuring the checks are recorded in accordance with Company requirements.
- Empty and clean bins (including ashtrays) and remove waste to designated area, including the separation of waste, i.e. recycling.
- To clean internal glass and internal and external door glass.
- Report to Line Manager any defects seen which are likely to affect security i.e. broken/cracked window etc.
- Cleaners will be required to use electrical and mechanical equipment, floor polishers etc. after appropriate training.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
MK Casino - Cleaner in Milton Keynes employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MK Casino - Cleaner in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MERKUR Casino. Understand their values and what makes them tick. This will help you show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since they’re all about providing a great experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these during your chat with them.
✨Tip Number 3
Be flexible! They’re looking for someone who can work various shifts, including nights and weekends. Make sure to highlight your availability and willingness to adapt to their needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MERKUR family. Don’t miss out on this opportunity!
We think you need these skills to ace MK Casino - Cleaner in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm shine through! We love candidates who are genuinely excited about joining our team and contributing to the great customer experience we offer.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you’ve got cleaning experience or customer service skills, shout about them! We want to see how you fit into our casino vibe.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Cleaner role at MERKUR Casino.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at MERKUR Casino.
How to prepare for a job interview at MERKUR Casino UK
✨Know Your Cleaning Processes
Make sure you brush up on your knowledge of cleaning processes and COSHH regulations. Being able to discuss these during the interview will show that you're serious about maintaining high standards of cleanliness and safety.
✨Show Off Your Customer Service Skills
Since customer service is key in this role, think of examples from your past experiences where you provided excellent service. Be ready to share how you handled difficult situations or went the extra mile for customers.
✨Be Flexible and Ready to Adapt
The job requires flexibility with shifts, including nights and weekends. Highlight your availability and willingness to adapt to different schedules, as this will demonstrate your commitment to the role.
✨Dress the Part
Even though the role is a cleaner, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. It reflects your professionalism and respect for the company.
