Milton Keynes Casino - Trainee Technician

We are opening a brand-new casino in Milton Keynes and we are looking to recruit a trainee technician to learn all about maintaining the equipment on site, ranging from electronic gaming machines, table gaming equipment and other relevant equipment providing excellent customer service, troubleshooting and preventative maintenance on our machines. Working closely with other technicians, you will be taught all the skills you need to excel in your role!

Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.

We are looking for:

• Excellent customer service skills.
• Must be able to possess a Personal Functional License (Gaming).
• Good written and verbal communications.
• Good with technology.
• Eager to learn new skills.

• 28 days holiday (including Bank Holidays).
• Excellent Career Progression Opportunities.
• Contributory Pension Scheme.
• Life Assurance.
• Discounts with high street retailers and restaurants through our benefits portal.
• Employee assistance programme.

• Learn to diagnose mechanical and electrical faults on all equipment relating to gaming machines and gaming tables.
• Resolve routine malfunctions when a cause has been identified.
• Perform routine preventative maintenance, repairs, and services either on demand or to agreed schedule.
• Assist with machine moves and new equipment installation and escalate any unusual activity.
• Return all faulty, advance replacement parts promptly and with the appropriate paperwork, stating the fault.
• Ensure you have sufficient documentation, spares and tools required to complete duties to the required standard.
• To gain an understanding of rules, processes, and gaming equipment functionality.
• Provide technical support to site staff and maintain clear communications with the operational teams.
• Learn to identify basic electronic components within an Electronic Gaming machine, to an adequate standard.
• To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.

In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.