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For Companies At a Glance
- Tasks: Join our team to assist customers and maintain a vibrant gaming environment.
- Company: Merkur Slots operates over 220 gaming centres across the UK, offering growth and a welcoming atmosphere.
- Benefits: Enjoy 28 days holiday, monthly bonuses, and employee discounts.
- Why this job: Be part of a dynamic team with opportunities for career progression and a focus on customer service.
- Qualifications: Excellent communication skills and a passion for customer service are essential; retail or hospitality experience preferred.
- Other info: Flexible hours with night shifts available; apply now to kickstart your career!
The predicted salary is between 25600 - 27760 £ per year.
Merkur Slots Team Member – Nights – Trowbridge
Overview
Apply now for the position of Team Member – Nights – Trowbridge. This is a full-time role based in Trowbridge, offering a competitive hourly rate and benefits.
Details
- Hours Per Week: 40
- Pay Rate: £12.33-£13.33 per hour
- Night Rate: £13.33 per hour (between 23:00 and 06:00)
About Merkur Slots
Part of the Gauselmann Group, Merkur Slots operates over 220 high street Adult Gaming Centres across the UK, providing a welcoming environment for customers and career growth opportunities for employees.
Candidate Profile
We seek individuals with excellent communication skills, a passion for customer service, flexibility to work weekends and bank holidays, and the ability to work independently or as part of a team. Experience in retail, hospitality, or gambling is preferred.
Benefits
- 28 days holiday including Bank Holidays
- Monthly Bonus Scheme
- Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Employee Discounts & Assistance Programmes
Key Responsibilities
- Maintain high standards of venue cleanliness and presentation
- Assist with customer service and administrative tasks
- Monitor customer behavior and ensure safety and compliance
- Support promotional activities and resolve customer issues
- Uphold company policies on safeguarding and discrimination
Application
If you\’re enthusiastic about working in a dynamic environment and meet the criteria, apply today! Our recruitment team will contact you for the next steps.
Equal Opportunity Statement
Merkur Slots is committed to a diverse and inclusive workplace, ensuring equal employment opportunities for all applicants and employees.
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Merkur Slots Team Member - Nights - Trowbridge employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Team Member - Nights - Trowbridge
✨Tip Number 1
Familiarise yourself with the gaming industry, especially the operations of Merkur Slots. Understanding their values and customer service approach will help you stand out during any interviews.
✨Tip Number 2
Highlight your flexibility in working hours, particularly for night shifts and weekends. This role requires a commitment to varied hours, so showcasing your availability can make a positive impression.
✨Tip Number 3
Prepare to discuss your previous experience in customer service or related fields. Be ready to share specific examples of how you've handled customer interactions or resolved issues effectively.
✨Tip Number 4
Demonstrate your teamwork skills by sharing experiences where you've successfully collaborated with others. This role values both independent work and teamwork, so showing your versatility is key.
We think you need these skills to ace Merkur Slots Team Member - Nights - Trowbridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Tailor your application to highlight how your skills and experiences align with what Merkur Slots is looking for.
Highlight Relevant Experience: If you have experience in retail, hospitality, or gambling, make sure to emphasise this in your CV and cover letter. Provide specific examples of how you've delivered excellent customer service or worked effectively in a team.
Show Your Enthusiasm: In your application, express your passion for customer service and your eagerness to work in a dynamic environment. Mention any flexibility you have regarding working nights, weekends, and bank holidays, as this is crucial for the role.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are important qualities for a Team Member at Merkur Slots.
How to prepare for a job interview at MERKUR Casino UK
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples where you went above and beyond to assist customers, as this will demonstrate your passion for providing excellent service.
✨Highlight Your Flexibility
The job requires working nights, weekends, and bank holidays. Make sure to express your willingness and ability to work these hours during the interview. This shows that you are committed and ready to meet the demands of the role.
✨Demonstrate Teamwork and Independence
You’ll need to work both independently and as part of a team. Prepare examples that showcase your ability to collaborate with others, as well as instances where you successfully managed tasks on your own. This balance is crucial for the role.
✨Familiarise Yourself with Company Policies
Understanding Merkur Slots' policies on safeguarding and discrimination is essential. Research these topics beforehand and be ready to discuss how you would uphold these standards in your role. This shows that you take the company's values seriously.
