At a Glance
- Tasks: Deal poker games and provide top-notch customer service in a vibrant casino environment.
- Company: Join MERKUR, a leading gaming company with a passion for customer experience.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Other info: Flexible shifts available, including nights and weekends, in a supportive workplace.
- Why this job: Be part of an exciting team and elevate your career in the gaming industry.
- Qualifications: Experience as a poker dealer and strong communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business.
Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then we are looking for you!
Position: Poker Dealer – Aberdeen Casino
Location: Aberdeen
Hours Per Week: 40
Pay Rate: £13.27 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
About you:
- The Poker Dealer is responsible for dealing the table games to a high standard.
- They must comply with all table gaming procedures and ensure that high customer service levels are met.
- Minimum 2 years’ experience as a poker dealer or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
- Good communication skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally candidates will live in Milton Keynes.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but not limited to:
- Dealing table games to a high standard, in line with company policy and procedures.
- Providing a high level of customer service.
- Provides correct game commentary.
- Demonstrates good table security.
- Informs inspectors, Pit Boss or Casino Manager on any players to note.
- Complies with all policies and procedures.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Full job description can be provided on request. Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Merkur Casino Poker Dealer - Aberdeen employer: MERKUR Casino UK
At MERKUR Casino, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With comprehensive training programs, excellent career progression opportunities, and a range of benefits including a contributory pension scheme and discounts with high street retailers, we ensure our employees thrive both personally and professionally. Join us in Aberdeen, where your passion for customer service can shine in a dynamic environment that truly believes in the power of great experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Merkur Casino Poker Dealer - Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Merkur Casino's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your poker skills! If you’re not already a pro, brush up on your Texas Hold Em knowledge. Being able to demonstrate your expertise during the interview can really set you apart from other candidates.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. Merkur values a warm welcome, so let them know how you can contribute to that vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Merkur family. Don’t miss out on this opportunity!
We think you need these skills to ace Merkur Casino Poker Dealer - Aberdeen
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about joining our team and bringing that passion to our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've dealt poker before. We want to see how your skills align with what we do at MERKUR Casino, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MERKUR Casino UK
✨Know Your Poker
Brush up on your poker knowledge, especially Texas Hold Em. Be ready to discuss strategies and rules during the interview. Showing that you understand the game will impress the interviewers and demonstrate your passion for the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. MERKUR Casino values a warm welcome and high service standards, so be ready to share stories that highlight your ability to engage with customers positively.
✨Flexibility Matters
Since the role requires working various shifts, including nights and weekends, be prepared to discuss your availability. Show that you're adaptable and willing to meet the demands of the job, which will reflect well on your commitment.
✨Dress to Impress
First impressions count! Dress smartly for your interview to convey professionalism. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well.