At a Glance
- Tasks: Deal table games and provide top-notch customer service in a vibrant casino environment.
- Company: Join the passionate team at MERKUR Casino in Aberdeen.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Other info: Flexible shifts available, including nights and weekends, in a supportive team.
- Why this job: Be part of an exciting industry and make customers' experiences unforgettable.
- Qualifications: Experience as a croupier and strong gaming knowledge required.
The predicted salary is between 22000 - 30000 £ per year.
Locations: Aberdeen
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: March 24, 2026 (13 days left to apply)
Job requisition id: JR1003529
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business. Then we are looking for you!
Position: Gaming Dealer
Location: Aberdeen Casino
Hours Per Week: 40
Pay Rate: £12.77 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
About you:
- The croupier is responsible for dealing the table games to a high standard.
- They must comply with all table gaming procedures and ensure that high customer service levels are met.
- Minimum 2 years’ experience as a croupier or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
- Good communication skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but are not limited to:
- Dealing table games to a high standard, in line with company policy and procedures.
- Providing a high level of customer service.
- Provides correct game commentary.
- Demonstrates good table security.
- Informs inspectors, Pit Boss or Casino Manager on any players to note.
- Complies with all policies and procedures.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Full job description can be provided on request.
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!
MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital “slot gaming” products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Merkur Casino - Casino Dealer employer: MERKUR Casino UK
At MERKUR Casino, we pride ourselves on creating a vibrant and supportive work environment where our employees are valued as the heartbeat of our operations. With excellent career progression opportunities, comprehensive training, and a commitment to employee well-being through benefits like a contributory pension scheme and discounts with high street retailers, working in our Aberdeen location offers a unique blend of professional growth and a fun, customer-focused atmosphere. Join us to be part of a team that believes in delivering exceptional service while enjoying a rewarding career in the gaming industry.
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Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
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In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
