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- Tasks: Deal table games and provide top-notch customer service in a vibrant casino environment.
- Company: Join the passionate team at MERKUR Casino in Aberdeen.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Why this job: Be part of an exciting industry and make customers' experiences unforgettable.
- Qualifications: Experience as a croupier and strong gaming knowledge required.
- Other info: Flexible shifts available, including nights and weekends, in a supportive team.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Locations: Aberdeen
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: March 24, 2026 (13 days left to apply)
Job requisition id: JR1003529
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business. Then we are looking for you!
Position: Gaming Dealer
Location: Aberdeen Casino
Hours Per Week: 40
Pay Rate: ÂŁ12.77 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
About you:
- The croupier is responsible for dealing the table games to a high standard.
- They must comply with all table gaming procedures and ensure that high customer service levels are met.
- Minimum 2 years’ experience as a croupier or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
- Good communication skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but are not limited to:
- Dealing table games to a high standard, in line with company policy and procedures.
- Providing a high level of customer service.
- Provides correct game commentary.
- Demonstrates good table security.
- Informs inspectors, Pit Boss or Casino Manager on any players to note.
- Complies with all policies and procedures.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
Full job description can be provided on request.
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!
MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital “slot gaming” products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience. Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience.
Merkur Casino - Casino Dealer employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Casino - Casino Dealer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Merkur Casino. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your dealing skills! If you’ve got experience, brush up on your table games knowledge and practice your commentary. Being able to demonstrate your skills during the interview will set you apart from the crowd.
✨Tip Number 3
Show off your customer service skills! Remember, at Merkur Casino, it’s all about the customers. Be ready to share examples of how you've provided excellent service in the past and how you can bring that same energy to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any new opportunities that pop up!
We think you need these skills to ace Merkur Casino - Casino Dealer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing excellent customer service and creating a fun atmosphere for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially if you've worked as a croupier before. Mention any specific games you're familiar with, like Texas Hold Em Poker, to catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Gaming Dealer position at MERKUR Casino.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at MERKUR Casino UK
✨Know Your Games
Make sure you brush up on your table gaming knowledge, especially if you have experience with Texas Hold Em Poker. Being able to discuss the rules and strategies during the interview will show your passion for the role and your commitment to providing excellent customer service.
✨Showcase Your Customer Service Skills
Since customer experience is key at Merkur Casino, be prepared to share examples of how you've provided outstanding service in previous roles. Think about specific situations where you went above and beyond to ensure a great experience for customers.
✨Flexibility is Key
Highlight your ability to work various shifts, including nights and weekends. This shows that you're adaptable and ready to meet the demands of the job, which is crucial in the casino environment.
✨Understand Responsible Gambling
Familiarise yourself with responsible gambling policies and be ready to discuss how you would promote these practices. This demonstrates your awareness of the industry's standards and your commitment to safeguarding customers.