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- Tasks: Lead a vibrant gaming venue, ensuring top-notch customer experiences and team performance.
- Company: Join MERKUR Slots, a leading gaming provider with a family-owned ethos.
- Benefits: Enjoy 28 days holiday, competitive salary, and first-class training.
- Why this job: Be part of a passionate team that values customer service and personal growth.
- Qualifications: Management experience in retail, hospitality, or gaming is preferred.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Locations: Luton
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: February 23, 2026 (13 days left to apply)
Job requisition id: JR
It’s fun to work in a company where people truly BELIEVE in what they’re doing! Please come and work for us. We’re committed to bringing passion and customer focus to the business.
Position: Venue Manager - Luton
Salary: £35,146.80 per annum
Hours per week: 45
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time. Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We are looking for enthusiastic individuals who thrive on a challenge and want to learn. If you are looking for something new and have experience of being a great leader within a similar industry, retail or hospitality, then we would love to hear from you.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Ability to work to budgeted targets
- Management experience within retail, hospitality or the gambling sector is desired
- Experience with management reporting and administration
- Experienced managing a team
- Experience with creating staff rotas
- Excellent communication and organisational skills
- Ability to be flexible and adaptable
- Understanding of budgeting as well as Profit and Loss reports
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
Benefits:
- 28 days holiday (including...
Merkur Slots Venue Manager - Luton employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Venue Manager - Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Merkur Slots. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Merkur Slots and understanding their values. Show us your passion for customer service and how you can contribute to making the venue the best in town!
✨Tip Number 3
Practice common interview questions with a mate. Focus on your management experience and how you've led teams in the past. We want to hear about your successes and how you handle challenges.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining the team and makes it easier for us to find your application. Don't miss out on this opportunity!
We think you need these skills to ace Merkur Slots Venue Manager - Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Venue Manager role. Highlight your leadership experience and any relevant skills that match what we’re looking for. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and why you’d be a great fit for MERKUR Slots. Let us know what excites you about this opportunity and how you can contribute to our success.
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Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and it ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at MERKUR Casino UK
✨Know Your Venue
Before the interview, make sure you research Merkur Slots and understand their values and customer service approach. Familiarise yourself with their venues and what makes them stand out. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate your colleagues to create a welcoming environment.
✨Understand the Numbers
Since budgeting and profit management are key aspects of this role, brush up on your financial knowledge. Be prepared to discuss how you've handled budgets in previous positions and how you can apply that experience to maximise sales and manage costs effectively at Merkur Slots.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and expectations for the Venue Manager role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
