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- Tasks: Lead and mentor a fantastic team while ensuring top-notch customer service.
- Company: Join MERKUR Slots, a leading gaming provider with a family-owned vibe.
- Benefits: Enjoy competitive pay, 28 days holiday, and first-class training.
- Why this job: Be part of a fun environment where your passion for service shines.
- Qualifications: Experience in supervision and excellent communication skills are a must.
- Other info: Flexible shifts available, with opportunities for growth in a dynamic industry.
The predicted salary is between 28000 - 31000 £ per year.
Locations: Palmers Green
Time Type: Full time
Posted on: Posted Today
Time left to apply: End Date: February 16, 2026 (12 days left to apply)
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business.
Position: Supervisor – Palmers Green
Hours Per Week: 40
Pay Rate: £13.45 - £14.95 per hour
Night Rate: £14.95 per hour between 23:00 and 06:00
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an opportunity for a Supervisor to join our wonderful venue teams. We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service. You must be able to work on your own initiative, as well as part of a team.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Proven experience as a supervisor or similar role within the gaming, retail, hospitality, or similar industry
- Excellent customer service skills
- Attention to detail
- Experience with leading and mentoring others
- Ability to be flexible and adaptable
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
- A willingness to learn and develop
Benefits:
- 28 days holiday (including bank holidays)
Merkur Slots Supervisor - Palmers Green in London employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Supervisor - Palmers Green in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out MERKUR Slots' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Supervisor role.
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've successfully led a team or provided excellent customer service. This will demonstrate that you have what it takes to thrive in a supervisory position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re keen on joining the MERKUR Slots family.
We think you need these skills to ace Merkur Slots Supervisor - Palmers Green in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about providing excellent customer service and being part of our team.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience in gaming, retail, or hospitality, and don’t forget to mention your leadership skills. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MERKUR Casino UK
✨Know the Company
Before your interview, take some time to research Merkur Slots and their values. Understand their commitment to customer service and how they support their team members. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Supervisor, excellent communication and people skills are crucial. Prepare examples from your past experiences where you successfully led a team or resolved customer issues. This will demonstrate your ability to connect with both colleagues and customers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of scenarios where you had to adapt quickly or maintain morale in a challenging environment. Practising these responses can give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
