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- Tasks: Lead and mentor a fantastic team while ensuring top-notch customer service.
- Company: Join MERKUR Slots, a leading gaming provider with a family-owned vibe.
- Benefits: Enjoy competitive pay, 28 days holiday, and first-class training.
- Other info: Flexible shifts available, with opportunities for growth in a dynamic industry.
- Why this job: Be part of a fun environment where your passion for service shines.
- Qualifications: Experience in supervision and excellent communication skills are a must.
The predicted salary is between 28000 - 31000 £ per year.
Locations: Tooting
Time Type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: March 12, 2026 (12 days left to apply)
Job Requisition ID: JR
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business.
Position: Supervisor – Tooting
Hours Per Week: 40
Pay Rate: £13.45 - £14.95 per hour
Night Rate: £14.95 per hour between 23:00 and 06:00
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an opportunity for a Supervisor to join our wonderful venue teams. We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service. You must be able to work on your own initiative, as well as part of a team.
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Working as a Supervisor some of your main duties will include supporting and mentoring our fantastic Team Members, ensuring targets are achieved and maintaining morale and productivity.
- Proven experience as a supervisor or similar role within the gaming, retail, hospitality, or similar industry
- Excellent customer service skills
- Attention to detail
- Experience with leading and mentoring others
- Ability to be flexible and adaptable
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
- A willingness to learn and develop
Benefits:
- 28 days holiday (including bank holidays)
Merkur Slots Supervisor - Tooting in Aberdeen employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Supervisor - Tooting in Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out MERKUR Slots' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service and teamwork, think of examples from your past experiences where you've excelled in these areas. Be ready to share those stories during your chat with them.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Merkur Slots Supervisor - Tooting in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We love candidates who are genuinely excited about providing a warm welcome and creating great experiences for our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in supervisory roles or customer service. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MERKUR Casino UK
✨Know the Company
Before your interview, take some time to research Merkur Slots and their values. Understand their commitment to customer service and how they operate. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Supervisor, excellent communication and people skills are crucial. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will demonstrate your ability to mentor others and maintain morale, which is key for this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to make quick decisions or adapt to changes in a fast-paced environment. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the training process or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.