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- Tasks: Lead a dynamic team and ensure top-notch customer service at our gaming venue.
- Company: Join MERKUR Slots, a leading name in the gaming industry with a family-owned vibe.
- Benefits: Enjoy competitive pay, 28 days holiday, and first-class training opportunities.
- Why this job: Be part of a fun environment where your leadership makes a real difference.
- Qualifications: Experience in supervision and a passion for excellent customer service.
- Other info: Flexible shifts available, perfect for students looking to gain valuable experience.
The predicted salary is between 28000 - 31000 £ per year.
Locations: Leytonstone
Time Type: Full time
Posted on: Posted Today
Time left to apply: End Date: February 20, 2026 (10 days left to apply)
Job Requisition ID: JR
It's fun to work in a company where people truly BELIEVE in what they're doing! Please come and work for us. We're committed to bringing passion and customer focus to the business.
Position: Supervisor - Nights - Leytonstone
Hours Per Week: 40
Pay Rate: £13.45 - £14.95 per hour
Night Rate: £14.95 per hour between 23:00 and 06:00
At MERKUR Slots we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heart of our venues that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an opportunity for a Supervisor to join our wonderful venue teams. We are looking for somebody who can demonstrate excellent communication and people skills and has a passion for providing first-class service. You must be able to work on your own initiative, as well as part of a team.
MERCUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand.
About you:
- Proven experience as a supervisor or similar role within the gaming, retail, hospitality, or similar industry
- Excellent customer service skills
- Attention to detail
- Experience with leading and mentoring others
- Ability to be flexible and adaptable
- Flexibility to work both day and night shifts (if your venue is a 24-hour operation)
- A willingness to learn and develop
Benefits:
- 28 days holiday (including bank holidays)
Merkur Slots Supervisor Nights - Leytonstone in Aberdeen employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merkur Slots Supervisor Nights - Leytonstone in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the gaming or hospitality industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Prepare for the interview by researching MERKUR Slots and understanding their values. Show them you’re passionate about customer service and ready to bring your A-game to the team!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can motivate a team to achieve targets while keeping morale high.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the MERKUR Slots family.
We think you need these skills to ace Merkur Slots Supervisor Nights - Leytonstone in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing a great experience for our customers!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles or customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role quickly!
How to prepare for a job interview at MERKUR Casino UK
✨Know the Company
Before your interview, take some time to research MERKUR Slots. Understand their values, mission, and what makes them stand out in the gaming industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Supervisor, you'll need to demonstrate excellent communication and people skills. Prepare examples from your past experiences where you've successfully led a team or provided outstanding customer service. This will highlight your ability to connect with both colleagues and customers.
✨Be Ready for Situational Questions
Expect questions that assess how you handle various situations, especially in a fast-paced environment. Think of scenarios where you've had to adapt quickly or resolve conflicts. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows you're engaged and serious about contributing to the company.