At a Glance
- Tasks: Provide afternoon reception cover and support the Office Manager with various administrative tasks.
- Company: Join MERKUR Slots, a leading gaming provider in Europe with a family-owned culture.
- Benefits: Enjoy 33 days holiday, health care plan, and discounts at high street retailers.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your customer service skills.
- Qualifications: Excellent face-to-face customer service skills and proficiency in MS Office.
The predicted salary is between 12533 - 12533 £ per year.
Position: Receptionist Salary: £12,533.04 per annum (based 4.5 hours daily / 22.5 hours per week) Location: Head Office – Milton Keynes
We’re looking for a detail-driven, customer focused Receptionist to join the team at our Head Office in Milton Keynes.
You’ll be working afternoons, the counter-hours to our Morning Receptionist.
If you thrive in as a fast-paced, customer facing environment, working with people across all parts of the business, this is fantastic opportunity to make an impact.
Who Are Merkur?
MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe.
In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand, as well as two Merkur Casinos.
Have we got your attention?
Want to know what’s in it for you?
About you
We are looking for someone with excellent face to face customer service skills, outstanding communication skills, and a warm, and tenacious approach with focus and determination to get the job done effectively.
- You will have outstanding face to face customer service skills
- You will have a warm, but tenacious approach to your work
- Self-directed with the ability to manage and prioritise daily tasks
- Great organisational skills and the ability to follow through on tasks
- A team player with the ability to develop positive relationships and work effectively with key stakeholders at all levels and seniority.
- You will be a natural problem solver
- Proficient in MS Office tools such as Word, Excel and Power Point
Benefits
- 33 days holiday (including Bank Holidays)
- Contributory Pension Scheme
- Health care plan and Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
As part of the team you will
- Provide afternoon reception cover
- Carry out administration and daily housekeeping tasks such as, but not limited to:
- Provide administrative and operational support to the Office Manager and Senior Management Team
- Managing company email inboxes
- Handling customer complaints and accurately recording each case on the relevant portal.
- Answering and directing telephone calls throughout the afternoon
- Scheduling meeting rooms
- Maintaining all meeting rooms to a high standard – set up and clear down
- Greet and assist visitors.
- Ordering and managing stock levels of office supplies
- Sort and distribute daily post / deliveries received and manage outward post including organising courier collection.
- Booking travel for departments
- Other ad hoc admin tasks as requested by the Office Manager
- Providing holiday cover for the morning Receptionist.
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy.
MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen.
MERKUR Slots showcases the latest digital “slot gaming” products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience.
Find out more about us and our brand by visiting our website http://merkurcasinouk. com/career-opportunities/
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Receptionist - Afternoons in Milton Keynes employer: MERKUR Casino UK
At MERKUR Slots, we pride ourselves on being a market leader in the gaming and entertainment industry, offering our Team Members a vibrant work environment in Welling. With a strong commitment to employee development through first-class training and a supportive culture, we ensure that every colleague feels valued and empowered to deliver exceptional customer experiences. Enjoy competitive pay, generous holiday allowances, and a range of benefits that make working with us not just a job, but a rewarding career path.
