At a Glance
- Tasks: Keep our casino sparkling clean and ensure a fantastic experience for our customers.
- Company: Join MERKUR Casino, a leading name in the gaming industry with a vibrant culture.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at top retailers.
- Other info: Flexible shifts available, including nights and weekends, in a supportive environment.
- Why this job: Be part of an exciting new casino launch and make a real difference.
- Qualifications: Customer service skills and knowledge of cleaning processes are a plus.
The predicted salary is between 12.87 - 12.87 £ per hour.
Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Want to be part of the team to kickstart a successful new casino in the heart of Milton Keynes? Then we are looking for you!
Location: Milton Keynes Casino
Hours Per Week: 40
Pay Rate: £12.87 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time. Our colleagues are the heartbeat of our Casino that’s why we invest in training (ours is 1st class!) and support you to be the best you can be - don’t worry if you are not an expert within our industry - we will take care of that.
The cleaner role is to ensure that areas are cleaned efficiently and in accordance with regulations through following COSHH, Health & Safety procedures and rules and escalating issues to their line manager.
About you:
- Excellent customer service skills.
- Good knowledge of cleaning processes.
- Awareness of COSHH processes for using, handling and storing chemicals.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally candidates will live in Milton Keynes.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but are not limited to:
- To ensure that service standards and levels of customer care are maintained and developed.
- To ensure that a high level of cleanliness is maintained throughout the casino.
- To ensure cleaning standards and procedures are adhered to.
- To use cleaning materials appropriately, as instructed, safely and economically; to inform Line Manager when stocks are low.
- To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.
- Complete washroom/toilet cleaning, as well as periodic checks, ensuring the checks are recorded in accordance with Company requirements.
- Empty and clean bins (including ashtrays) and remove waste to designated area, including the separation of waste, i.e. recycling.
- To clean internal glass and internal and external door glass.
- Report to Line Manager any defects seen which are likely to affect security i.e. broken/cracked window etc.
- Cleaners will be required to use electrical and mechanical equipment, floor polishers etc. after appropriate training.
- To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
- To ensure that the company’s equal opportunities policy is adhered to at all times.
- To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
- To attend and conduct meetings as and when required.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- To promote awareness of Responsible Gambling strategies and procedures.
- Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
MK Casino - Cleaner in Milton Keynes employer: MERKUR Casino UK
At MERKUR Casino, we pride ourselves on creating a vibrant and supportive work environment in the heart of Milton Keynes. Our commitment to employee development is reflected in our first-class training programmes and excellent career progression opportunities, ensuring that every team member can thrive and grow within our market-leading business. With competitive benefits including 28 days holiday, a contributory pension scheme, and discounts with high street retailers, joining our team means being part of a company that values its employees and fosters a culture of excellence and inclusivity.
