At a Glance
- Tasks: Deal poker games and provide top-notch customer service in a vibrant casino environment.
- Company: Join MERKUR Casino, a leading gaming provider with a passion for customer experience.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high street retailers.
- Other info: Flexible shifts available, including nights and weekends, in a supportive work culture.
- Why this job: Be part of an exciting team and elevate your career in the gaming industry.
- Qualifications: Experience as a poker dealer and strong communication skills required.
The predicted salary is between 27000 - 28000 € per year.
It's fun to work in a company where people truly BELIEVE in what they're doing! We are committed to bringing passion and customer focus to the business. Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then we are looking for you!
Position: Poker Dealer - Part Time – Aberdeen
Location: Aberdeen
Hours Per Week: 20
Pay Rate: £13.27 per hour
At MERKUR Casino, we are passionate about our customers, and we love giving them a warm welcome. Giving customers a great experience comes with ensuring we provide the best service that keeps them coming back to us time after time. Our colleagues are the heartbeat of our Casino; that’s why we invest in training (ours is 1st class!) and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
The Poker Dealer is responsible for dealing the table games to a high standard. They must comply with all table gaming procedures and ensure that high customer service levels are met.
- Minimum 2 years’ experience as a poker dealer or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Knowledge/experience dealing Texas Hold Em Poker would be advantageous.
- Good communication skills.
- Being flexible and able to work a variety of shifts including night shifts and weekends.
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but are not limited to:
- Dealing table games to a high standard, in line with company policy and procedures.
- Providing a high level of customer service.
- Providing correct game commentary.
- Demonstrating good table security.
- Informing inspectors, Pit Boss or Casino Manager on any players to note.
- Complying with all policies and procedures.
- Promoting the company in a professional and positive manner with both internal and external contacts.
- Ensuring that the company’s equal opportunities policy is adhered to at all times.
- Adhering to all company health and safety practices and procedures.
- Attending and conducting meetings as required.
- Understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP).
- Promoting awareness of Responsible Gambling strategies and procedures.
- Being proactive in safeguarding our customers and the business by ensuring that standards of compliance are delivered to the highest level.
- Undertaking additional or alternative duties related to your position as directed by your Line Manager.
Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Slots does not make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Merkur Casino Poker Dealer - Part Time - Aberdeen employer: Merkur Casino Entertainment UK Limited
At MERKUR Casino, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. With excellent career progression opportunities, comprehensive training, and a commitment to employee well-being, we ensure that our Poker Dealers in Aberdeen not only enjoy their roles but also thrive in their careers. Join us for a rewarding experience where your passion for customer service can shine, and take advantage of our generous benefits package including holidays, pension schemes, and discounts with high street retailers.
Contact Detail:
Merkur Casino Entertainment UK Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Merkur Casino Poker Dealer - Part Time - Aberdeen
✨Tip Number 1
Get to know the company culture! Before your interview, check out Merkur Casino's social media and website. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice your poker skills! If you’re not already a pro, brush up on your Texas Hold Em knowledge. Being able to demonstrate your expertise in the game can really set you apart from other candidates.
✨Tip Number 3
Show off your customer service skills! During the interview, share examples of how you've provided excellent service in the past. Remember, they want someone who can create a warm and welcoming atmosphere for their customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Merkur team!
We think you need these skills to ace Merkur Casino Poker Dealer - Part Time - Aberdeen
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely believe in providing excellent customer service and are excited about being part of our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have as a poker dealer or in customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Merkur Casino Entertainment UK Limited
✨Know Your Poker
Brush up on your poker knowledge, especially Texas Hold Em. Be ready to discuss your experience and demonstrate your understanding of the game during the interview. This will show that you're not just a dealer but someone who truly enjoys the game.
✨Customer Service is Key
Since Merkur Casino prides itself on customer service, prepare examples of how you've provided excellent service in past roles. Think about situations where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Flexibility Matters
Be ready to discuss your availability and willingness to work various shifts, including nights and weekends. Highlighting your flexibility can set you apart from other candidates who may have rigid schedules.
✨Show Enthusiasm for the Role
Express your passion for working in a casino environment and your eagerness to be part of the Merkur team. A positive attitude and genuine excitement about the role can make a lasting impression on the interviewers.