At a Glance
- Tasks: Deal poker games and provide top-notch customer service at our Aberdeen Casino.
- Company: Join MERKUR Casino, a leading gaming services provider in the UK.
- Benefits: Enjoy 28 days holiday, career progression, and discounts at high-street retailers.
- Other info: Flexible shifts available, including nights and weekends, with a focus on responsible gambling.
- Why this job: Be part of an exciting environment where you can showcase your poker skills.
- Qualifications: 2 years of poker dealing experience and a Personal Functional License required.
The predicted salary is between 27000 - 28000 £ per year.
We are seeking a Poker Dealer to work at the Aberdeen Casino. The role involves dealing table games to a high standard and delivering excellent customer service as part of MERKUR Casino, a leading provider of gaming services in the UK.
Hours: 40 per week | Pay: £13.27 per hour | Location: Aberdeen
Responsibilities
- Deal table games to a high standard in line with company policy and procedures.
- Provide a high level of customer service and correct game commentary.
- Demonstrate good table security and inform inspectors, Pit boss or Casino Manager of any players to note.
- Comply with all policies, procedures, and health and safety practices.
- Promote the company professionally and positively with internal and external contacts.
- Ensure the equal opportunities policy is adhered to at all times.
- Attend and conduct meetings as required.
- Understand and ensure compliance with Responsible Gambling policies and UK Gambling Commission licence codes of conduct and practice.
- Promote awareness of Responsible Gambling strategies and procedures and ensure they are integral to daily operations.
- Be proactive in safeguarding customers and the business by maintaining the highest level of compliance and identifying improvement opportunities.
- May undertake additional or alternative duties as directed by line management.
Qualifications
- Minimum 2 years of experience as a poker dealer or other relevant experience.
- Must possess a Personal Functional License (PFL).
- Strong table gaming knowledge.
- Experience dealing Texas HoldEm Poker is advantageous.
- Good communication skills.
- Flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally based in or near Milton Keynes.
Benefits
- 28 days holiday, including Bank Holidays.
- Excellent career progression opportunities.
- Contributory pension scheme.
- Life assurance.
- Discounts with high-street retailers and restaurants via the benefits portal.
- Employee assistance programme.
Equality and Diversity
MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Merkur Casino Poker Dealer - Aberdeen employer: Merkur Casino Entertainment UK Limited
MERKUR Casino is an exceptional employer, offering a vibrant work culture in Aberdeen where employees are valued and supported. With competitive pay, comprehensive benefits including a contributory pension scheme and discounts with high-street retailers, as well as excellent career progression opportunities, we foster an environment that prioritises employee growth and well-being. Join us to be part of a team that champions responsible gaming and promotes a safe, inclusive workplace for all.
Contact Details:
Merkur Casino Entertainment UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Merkur Casino Poker Dealer - Aberdeen
✨Tip Number 1
Get to know the casino scene in Aberdeen! Visit local casinos, chat with dealers, and soak up the atmosphere. This will not only boost your confidence but also give you insights into what they’re looking for.
✨Tip Number 2
Practice your dealing skills with friends or at home. Set up a poker night and show off your game commentary. The more comfortable you are, the better you'll perform during interviews!
✨Tip Number 3
When you apply, make sure to highlight your customer service skills. Being a great dealer is about more than just dealing cards; it’s about creating an enjoyable experience for players.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Merkur Casino Poker Dealer - Aberdeen
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience as a poker dealer or in similar roles. We want to see how your skills align with what we’re looking for, so don’t hold back on those details!
Be Personable:Since customer service is key in this role, let your personality shine through in your application. We love candidates who can connect with others and create a welcoming atmosphere.
Follow the Guidelines:Read through the job description carefully and ensure your application reflects our policies and procedures. We appreciate attention to detail and compliance with our standards.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to review your application and get you into the process!
How to prepare for a job interview at Merkur Casino Entertainment UK Limited
✨Know Your Games
Make sure you brush up on your poker knowledge, especially Texas Hold'em. Being able to discuss game rules and strategies confidently will show that you're not just a dealer but a passionate player too.
✨Customer Service is Key
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer, as this role heavily relies on creating a positive gaming experience.
✨Showcase Your Compliance Knowledge
Familiarise yourself with the Responsible Gambling policies and UK Gambling Commission regulations. Be ready to discuss how you would ensure compliance and promote responsible gaming at the table.
✨Flexibility Matters
Since the job requires working various shifts, be prepared to talk about your availability. Highlight your flexibility and willingness to adapt to different schedules, which is crucial in the casino environment.