At a Glance
- Tasks: Lead transformative projects that drive business growth and enhance customer experiences.
- Company: Join Dentsu, a leader in strategy and transformation with a focus on innovation.
- Benefits: Enjoy a competitive salary, tailored benefits, and hybrid working options.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact by shaping future-ready business strategies and transformations.
- Qualifications: 3-5 years of consulting experience and strong collaboration skills required.
The predicted salary is between 60000 - 80000 £ per year.
BX is dentsu UK&I’s strategy and transformation capability, housed within Merkle. Our remit is to deliver high-impact strategy and transformation engagements for our clients and enable cross-practice growth. We position ourselves as our clients’ go-to partner for future-fit business and experience transformation, delivering measurable business and customer growth through our blend of strategic and consulting rigour, human insight, and storytelling.
BX supports brands in achieving transformational outcomes, including:
- Revenue diversification through new business models
- Product and service innovation
- Organisational redesign
- Cultural and change management
- Customer engagement strategies that drive value, loyalty, and growth
Our expertise spans three core areas:
- Business Strategy: defining where to play and how to win; identifying new paths to growth, evolving business models, and driving customer-led innovation to create competitive advantage.
- Change & Transformation: designing and executing future-ready operating models and change strategies.
- Customer Strategy: shaping end-to-end customer strategies that align customer needs with business goals to drive value, loyalty, and growth.
Key Responsibilities:
- Be focused on high quality delivery on workstreams across Business Strategy, Marketing, Sales, and Service Transformation, and Change Management.
- Develop and manage your client and internal relationships, ensuring high-quality project delivery (target 85% utilisation).
- Identify opportunities, collaborate with data and technology teams to translate and advise on how AI can enable business transformation, improve customer experience and drive operational efficiency.
- Take initiative to develop areas of expertise in your area(s) of interest, and actively contribute to the knowledge base.
- Act as a role model; and be regularly sought out after for views by peers and the wider team.
- Stay informed on emerging trends and innovative technology and their implications for business models, ensuring recommendations are future-facing.
Qualifications + Skills:
- 3-5 years of consulting experience at a leading strategy house or consulting firm.
- An emerging specialism in one or multiple areas of Business Strategy, Marketing, Sales, and Service Transformation, or Change Management.
- Able to draw critical human and cultural insights from data and observation with the ability to challenge conventional views and present ideas persuasively to gain buy-in.
- Able to translate strategy and strategic thinking into executable solutions.
- A strong collaborator who can coordinate and influence a collective team-based client relationship across complex matrix structures, both internally and externally, and manage significant stakeholders and key industry relationships.
- Confident building relationships and presenting to C-suite clients.
- Understanding of innovative technology concepts and applications in business context, and the ability to articulate the value of solutions to senior stakeholders and integrate into transformation roadmaps.
What We Offer:
This is a permanent role. The team is based in our London office but operates under hybrid working arrangements. The team are currently in the office 2-3 days a week. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.
Inclusion and Diversity:
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic.
Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location: London
Brand: Merkle
Time Type: Full time
Contract Type: Permanent
Manager, Business Transformation employer: Merkle
Dentsu UK&I, through its Merkle brand, is an exceptional employer that champions a culture of innovation and collaboration in the heart of London. With a strong focus on employee growth, we offer tailored benefits and flexible working arrangements, ensuring a healthy work-life balance while empowering our team to drive impactful business transformations for our clients. Join us to be part of a diverse and inclusive environment where your unique insights are valued and your professional development is supported.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Business Transformation
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and be ready to discuss how your skills align with their needs. Practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've driven transformation in previous roles. Use storytelling to illustrate your impact and make it relatable to the role you're applying for.
✨Tip Number 4
Don't forget to follow up! After an interview, send a thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Manager, Business Transformation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business strategy and transformation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Storytelling Skills:Since storytelling is key in our work, use your application to tell us about a time you successfully transformed a business or improved customer engagement. We love seeing how you can weave insights into compelling narratives.
Highlight Collaboration Experience:We value teamwork, so be sure to mention any experiences where you’ve worked with diverse teams or managed stakeholders. Show us how you can build relationships and drive collective success in complex environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes tracking your application super easy for both of us.
How to prepare for a job interview at Merkle
✨Know Your Business Strategy
Make sure you understand the core areas of business strategy, change management, and customer engagement. Brush up on recent trends and case studies that showcase successful transformations. This will help you speak confidently about how you can contribute to the company's goals.
✨Showcase Your Consulting Experience
Prepare to discuss your previous consulting roles in detail. Highlight specific projects where you delivered high-quality results, especially those that involved collaboration with C-suite clients. Use these examples to demonstrate your ability to manage relationships and drive transformation.
✨Be Ready to Discuss AI Integration
Since the role involves collaborating with data and technology teams, be prepared to talk about how AI can enhance business transformation. Think of examples where you've seen AI improve customer experience or operational efficiency, and be ready to share your insights.
✨Demonstrate Your Collaborative Spirit
This position requires strong collaboration skills. Prepare examples of how you've successfully worked within a team to achieve common goals. Emphasise your ability to influence and coordinate across complex structures, as this will resonate well with the interviewers.
