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For Companies At a Glance
- Tasks: Lead distribution oversight and governance to enhance customer outcomes.
- Company: Join a leading insurance firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a chance to influence business strategy.
- Other info: High visibility role with opportunities for growth across multiple functions.
- Why this job: Make a real impact on customer experiences and drive positive change.
- Qualifications: Experience in governance or conduct risk within financial services is essential.
The predicted salary is between 55000 - 65000 £ per year.
An exciting opportunity to join a leading insurance firm, taking ownership of distribution oversight and governance. This is a high-profile role where you’ll sit at the heart of commercial activity—ensuring partnerships, products, and processes deliver strong customer outcomes and meet evolving regulatory expectations.
The Role
As Distribution Oversight Manager, you’ll play a critical role in strengthening and evolving the distribution framework, overseeing both directly authorised and appointed representative relationships. You’ll use data, insight, and stakeholder collaboration to challenge, influence, and enhance how the business manages conduct risk and customer outcomes.
What You’ll Be Doing
- Leading the ongoing development of distribution monitoring frameworks
- Overseeing AR partnerships, ensuring robust governance and compliance
- Analysing MI to identify risks, trends, and opportunities to improve outcomes
- Driving Consumer Duty and TCF alignment across products and distribution channels
- Owning governance forums, committees, and reporting processes
- Supporting regulatory change and transformation initiatives
- Partnering with commercial, compliance, operations, and finance teams to deliver consistent oversight
- Acting as a first-line champion for the customer, identifying and mitigating potential harm
What We’re Looking For
- Experience in governance, oversight, or conduct risk within financial services
- Strong understanding of UK regulatory frameworks, particularly Consumer Duty
- Ability to interpret data and MI to drive insight-led decisions
- Confident stakeholder manager, able to influence and challenge effectively
- Organised, proactive, and comfortable working across multiple priorities
- Commercial awareness with a customer-first mindset
Why This Role?
- High visibility role with real influence on customer outcomes and business strategy
- Opportunity to work across multiple functions and senior stakeholders
- Blend of governance, analytics, and commercial exposure
- Join a business that values innovation, collaboration, and continuous improvement
Distribution Oversight Officer - Insurance employer: MERJE
Contact Detail:
MERJE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Oversight Officer - Insurance
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in distribution oversight. Use LinkedIn to connect and engage with them—ask questions, share insights, and show genuine interest in their work.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK regulatory frameworks and Consumer Duty. We recommend creating a cheat sheet of key points to discuss how you can enhance customer outcomes and manage conduct risk effectively.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data and MI in past roles to identify risks and improve outcomes. We love seeing candidates who can turn numbers into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of delivering strong customer outcomes.
We think you need these skills to ace Distribution Oversight Officer - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Distribution Oversight Officer role. Highlight your experience in governance, oversight, and conduct risk within financial services to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of UK regulatory frameworks and your customer-first mindset.
Showcase Your Analytical Skills: Since this role involves analysing MI to identify risks and trends, make sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing candidates who can turn numbers into insights!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at MERJE
✨Know Your Regulatory Stuff
Make sure you brush up on UK regulatory frameworks, especially Consumer Duty. Being able to discuss how these regulations impact distribution oversight will show that you’re not just familiar with the rules but can also apply them in real-world scenarios.
✨Data is Your Best Friend
Get comfortable with data analysis and management information (MI). Be prepared to talk about how you've used data to identify risks or improve customer outcomes in previous roles. This will demonstrate your analytical skills and your ability to make insight-led decisions.
✨Stakeholder Management Skills
Think of examples where you've successfully influenced or challenged stakeholders. This role requires strong collaboration across various teams, so showcasing your experience in managing relationships will be key to impressing the interviewers.
✨Show Your Customer-First Mindset
Prepare to discuss how you’ve acted as a champion for customers in past roles. Highlight any initiatives you’ve led that focused on improving customer outcomes, as this aligns perfectly with the responsibilities of the Distribution Oversight Officer.