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For Companies At a Glance
- Tasks: Lead distribution oversight and governance to enhance customer outcomes.
- Company: Join a leading insurance firm with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a chance to influence business strategy.
- Other info: Dynamic role with opportunities to work across multiple functions and senior stakeholders.
- Why this job: Make a real impact on customer experiences and drive positive change.
- Qualifications: Experience in governance or conduct risk within financial services is essential.
The predicted salary is between 55000 - 70000 £ per year.
An exciting opportunity to join a leading insurance firm, taking ownership of distribution oversight and governance. This is a high-profile role where you’ll sit at the heart of commercial activity—ensuring partnerships, products, and processes deliver strong customer outcomes and meet evolving regulatory expectations.
The Role
As Distribution Oversight Manager, you’ll play a critical role in strengthening and evolving the distribution framework, overseeing both directly authorised and appointed representative relationships. You’ll use data, insight, and stakeholder collaboration to challenge, influence, and enhance how the business manages conduct risk and customer outcomes.
What You’ll Be Doing
- Leading the ongoing development of distribution monitoring frameworks
- Overseeing AR partnerships, ensuring robust governance and compliance
- Analysing MI to identify risks, trends, and opportunities to improve outcomes
- Driving Consumer Duty and TCF alignment across products and distribution channels
- Owning governance forums, committees, and reporting processes
- Supporting regulatory change and transformation initiatives
- Partnering with commercial, compliance, operations, and finance teams to deliver consistent oversight
- Acting as a first-line champion for the customer, identifying and mitigating potential harm
What We’re Looking For
- Experience in governance, oversight, or conduct risk within financial services
- Strong understanding of UK regulatory frameworks, particularly Consumer Duty
- Ability to interpret data and MI to drive insight-led decisions
- Confident stakeholder manager, able to influence and challenge effectively
- Organised, proactive, and comfortable working across multiple priorities
- Commercial awareness with a customer-first mindset
Why This Role?
- High visibility role with real influence on customer outcomes and business strategy
- Opportunity to work across multiple functions and senior stakeholders
- Blend of governance, analytics, and commercial exposure
- Join a business that values innovation, collaboration, and continuous improvement
Distribution Oversight Officer - Insurance in City of London employer: MERJE
Contact Detail:
MERJE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Oversight Officer - Insurance in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in distribution oversight. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK regulatory frameworks and Consumer Duty. We want you to be able to discuss how you can enhance customer outcomes and manage conduct risk confidently.
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've used data to drive decisions in past roles. This will demonstrate your ability to identify risks and opportunities effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Distribution Oversight Officer - Insurance in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Distribution Oversight Officer role. Highlight your governance and oversight experience, especially in financial services, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background in conduct risk and regulatory frameworks makes you a strong candidate. We want to see your personality!
Showcase Your Data Skills: Since this role involves analysing MI to drive decisions, make sure to mention any relevant experience you have with data analysis. We love candidates who can turn insights into action, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at MERJE
✨Know Your Regulatory Stuff
Make sure you brush up on the UK regulatory frameworks, especially around Consumer Duty. Being able to discuss how these regulations impact distribution oversight will show that you’re not just familiar with the rules but can also apply them in real-world scenarios.
✨Data is Your Best Friend
Since the role involves analysing MI to identify risks and trends, come prepared with examples of how you've used data to drive decisions in past roles. Think about specific instances where your insights led to improved outcomes—this will demonstrate your analytical skills.
✨Stakeholder Management Skills
This position requires strong stakeholder management, so be ready to share experiences where you’ve influenced or challenged stakeholders effectively. Highlight your communication style and how you build relationships across different teams to achieve common goals.
✨Show Your Customer-Centric Mindset
As a champion for the customer, it’s crucial to convey your understanding of customer needs and how they relate to governance and oversight. Prepare to discuss how you’ve identified and mitigated potential harm to customers in previous roles, showcasing your proactive approach.