At a Glance
- Tasks: Lead a diverse team to create unforgettable guest experiences at The Newport.
- Company: The Newport is a vibrant venue on Pittwater's shores, perfect for all ages.
- Benefits: Enjoy flexible work options, discounts at 90+ venues, and career development opportunities.
- Why this job: Join a passionate team in a stunning location, making magical moments for guests.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
- Other info: Sponsorship available for eligible candidates; be part of the largest beer garden in the southern hemisphere!
The predicted salary is between 36000 - 60000 £ per year.
Overview
Set on the stunning shores of Pittwater, The Newport is a vibrant gathering place for all ages. Nestled amongst idyllic gardens, and incorporating various outdoor dining spaces and bars, the sprawling grounds of The Newport include areas perfect for our guests to while the day and night away.
Join our family in the stunning Northern Beaches stealing the hearts of all travellers, Sydney siders & more, while playing homage to all locals. The Newport is all about celebrating the good things in life, we are passionate about creating a venue where people of all ages can enjoy, sharing a little bit of something for everyone.
Fun Fact: The Newport holds the largest beer garden in the southern hemisphere!
The Role
This is the perfect opportunity for a up & coming Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivales most iconic locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.
We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small!
In a nutshell, you will need to
- Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
- Lead & Coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
- Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
- Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
- Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.
The Reward
You will be joining a company that wants you to succeed, we offer:
- Paid parental leave and flexible return to work support for new parents.
- Amazing discounts at 90+ venues.
- Career and development opportunities, learning from the best.
- Employee Assistance Program.
- Employee Referral Program.
- Sponsorship is available for eligible candidates.
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Operations Manager | The Newport employer: Merivale
Contact Detail:
Merivale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager | The Newport
✨Tip Number 1
Familiarise yourself with The Newport's unique offerings and community engagement. Understanding their commitment to creating memorable guest experiences will help you connect authentically during interviews.
✨Tip Number 2
Network with current or former employees of The Newport. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare examples of how you've successfully led teams in a hospitality setting. Highlight your ability to create a positive team culture and drive financial results, as these are key aspects of the Operations Manager role.
✨Tip Number 4
Showcase your passion for hospitality and product knowledge. Being able to discuss your enthusiasm for the food and beverage industry will resonate well with the hiring team at The Newport.
We think you need these skills to ace Operations Manager | The Newport
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what The Newport is looking for in an Operations Manager. Highlight your understanding of guest experience, team leadership, and financial management in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management. Emphasise your skills in leading teams, driving sales, and creating memorable guest experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to community engagement. Use specific examples from your past experiences to demonstrate how you can contribute to The Newport's vibrant atmosphere.
Showcase Your Passion: In both your CV and cover letter, convey your enthusiasm for the hospitality industry and your desire to create exceptional experiences for guests. Mention any relevant achievements or initiatives you've led that align with The Newport's values.
How to prepare for a job interview at Merivale
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you created memorable guest experiences or led a team to success, as this aligns with The Newport's focus on delivering exceptional service.
✨Demonstrate Community Engagement
Since The Newport values authentic connections with the community, be prepared to discuss how you've previously engaged with local communities or how you plan to do so in this role. Highlight any initiatives you've been part of that fostered community relationships.
✨Highlight Financial Acumen
As an Operations Manager, you'll need to drive financial results. Be ready to discuss your experience with managing budgets, implementing revenue initiatives, and achieving financial targets. Use specific examples to illustrate your competency in this area.
✨Emphasise Team Leadership Skills
The Newport is looking for someone who can lead and coach a diverse team. Prepare to share your leadership style and provide examples of how you've successfully motivated teams, fostered a positive culture, and ensured a guest-focused approach in previous roles.