Software Engineer - Product Support
Software Engineer - Product Support

Software Engineer - Product Support

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: Investigate and resolve software issues while supporting cutting-edge systems.
  • Company: Join Meritus, a leader in innovative software solutions.
  • Benefits: Earn £68 per hour with opportunities for hands-on experience.
  • Why this job: Make a real impact on live systems used in land and naval platforms.
  • Qualifications: Strong coding skills in C/C++ and Linux OS administration required.
  • Other info: On-site role in Bristol with excellent problem-solving opportunities.

Overview Software Product Support Engineer role at Meritus in Bristol. This role focuses on the in-service support and maintenance of complex software that underpins cutting-edge systems used across land and naval platforms. This is a hands-on role, suited for someone who enjoys problem-solving, debugging, and supporting software in live environments.Location: Bristol (on-site, minimum 4 days per week). Duration: 6 months. Rate: £68 per hour (via umbrella). This role falls Inside IR35 and requires UK Security Clearance (SC).Responsibilities Investigating, debugging, and resolving software issues across multiple projects.Supporting in-service software on secure systems for both land and naval platforms.Administering and configuring Linux systems (RedHat / Ubuntu), including kernel-level changes.Collaborating with project teams to deliver updates, patches, and technical support.Producing clear documentation and explaining technical issues to non-technical stakeholders.Qualifications and Skills Strong coding background in C / C++ (Ada, JavaScript, or shell scripting would be an advantage).Experience with Linux OS administration (RedHat or Ubuntu; kernel-level knowledge highly desirable).Ability to investigate and debug complex software issues.Strong problem-solving mindset and ability to work across multiple projects.Excellent communication skills, able to translate technical issues into clear explanations.Must be eligible for UK Security Clearance (SC).Contract Details Location: Bristol (minimum 4 days on-site per week)Duration: 6 monthsRate: £68 per hour (via umbrella)

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Software Engineer - Product Support employer: Meritus

Meritus is an exceptional employer, offering a dynamic work environment in Bristol where innovation meets collaboration. As a Software Product Support Engineer, you'll benefit from hands-on experience with cutting-edge technology while enjoying a culture that prioritises problem-solving and teamwork. With opportunities for professional growth and a commitment to employee development, Meritus stands out as a rewarding place to advance your career in software engineering.
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Contact Detail:

Meritus Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineer - Product Support

✨Tip Number 1

Get your hands dirty with some practical coding challenges! Brush up on your C/C++ skills and tackle real-world problems. This will not only boost your confidence but also give you solid examples to discuss during interviews.

✨Tip Number 2

Networking is key! Connect with professionals in the software engineering field, especially those who work in product support. Attend meetups or online forums to share experiences and learn about job openings that might not be advertised.

✨Tip Number 3

Don’t underestimate the power of a good portfolio! Showcase your projects, especially those involving Linux systems or debugging complex software. Having tangible evidence of your skills can really set you apart from other candidates.

✨Tip Number 4

Apply through our website for the best chance at landing that role! We’re always looking for passionate individuals who are ready to dive into hands-on problem-solving. Plus, it’s a great way to get noticed by our hiring team!

We think you need these skills to ace Software Engineer - Product Support

Problem-Solving Skills
Debugging Skills
C / C++ Programming
Linux OS Administration
RedHat
Ubuntu
Kernel-Level Knowledge
Technical Documentation
Communication Skills
Collaboration Skills
Software Issue Investigation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with C/C++ and Linux systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about software support and how your problem-solving skills can benefit us at Meritus. Keep it concise but impactful!

Showcase Your Communication Skills: Since you'll need to explain technical issues to non-technical folks, make sure your application reflects your ability to communicate clearly. We love candidates who can bridge that gap effortlessly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Meritus

✨Know Your Code

Brush up on your coding skills, especially in C and C++. Be ready to discuss your past projects and how you tackled specific coding challenges. Practising coding problems can help you articulate your thought process during the interview.

✨Linux Mastery

Since the role involves Linux system administration, make sure you're comfortable with RedHat and Ubuntu. Familiarise yourself with kernel-level changes and be prepared to answer questions about your experience managing these systems.

✨Problem-Solving Scenarios

Prepare for situational questions that test your problem-solving abilities. Think of examples where you've debugged complex software issues or collaborated with teams to deliver solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Communicate Clearly

Practice explaining technical concepts in simple terms, as you'll need to communicate with non-technical stakeholders. Consider doing mock interviews with friends or colleagues to refine your ability to convey complex ideas clearly and concisely.

Software Engineer - Product Support
Meritus
Location: Bristol

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