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- Tasks: Provide technical support and improve live network infrastructure in a fast-paced environment.
- Company: Leading aerospace and defence organisation with a focus on innovation.
- Benefits: Competitive hourly rate, SC clearance, and opportunities for career progression.
- Other info: Dynamic 24/7 shift environment with excellent growth potential.
- Why this job: Join a high-performing team and make a real impact in critical service support.
- Qualifications: Strong networking knowledge and experience in NOC or IT support roles.
The predicted salary is between 44000 - 55000 £ per year.
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.
As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.
This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:- Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
- Aware of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Network Operations Center Engineer in Plymouth employer: Meritus
Contact Detail:
Meritus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer in Plymouth
✨Tip Number 1
Network with industry professionals! Reach out to people already working in the Defence and Aerospace sectors. Use platforms like LinkedIn to connect, ask questions, and learn about their experiences. This can give you insights and potentially lead to job opportunities.
✨Tip Number 2
Prepare for technical interviews by brushing up on your networking fundamentals. Make sure you can confidently discuss TCP/IP, routing, and switching. Practising common interview questions can help you articulate your knowledge effectively.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've tackled technical issues in the past. Highlight your experience in a NOC or similar environments to demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that NOC Engineer role!
We think you need these skills to ace Network Operations Center Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your networking skills and experience in NOC or IT support environments. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the NOC Engineer role and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Be specific about your technical expertise, especially with networking fundamentals and any ITSM tools you’ve used. If you’re working towards Cisco certifications, let us know! We appreciate candidates who are proactive about their professional development.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our high-performing NOC team. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Meritus
✨Know Your Networking Fundamentals
Brush up on your knowledge of TCP/IP, routing, switching, DNS, and DHCP. Be ready to discuss how these concepts apply to real-world scenarios, especially in a NOC environment. This will show that you have a solid foundation and can handle the technical demands of the role.
✨Demonstrate Incident Management Skills
Prepare examples of how you've handled major incidents in the past. Highlight your experience leading bridge calls and coordinating with teams during critical situations. This will showcase your ability to remain calm under pressure and effectively manage high-stakes scenarios.
✨Familiarise Yourself with ITSM Tools
If you’ve used tools like ServiceNow, Remedy, or Jira, be ready to discuss your experience with them. If not, do a bit of research on how these tools are used in incident management and service delivery. This knowledge will demonstrate your readiness to hit the ground running.
✨Engage with Stakeholders
Practice your communication skills by preparing to explain complex technical issues in simple terms. Think about how you would engage with different stakeholders, from technical teams to non-technical staff. Strong communication is key in a collaborative environment like a NOC.