At a Glance
- Tasks: Provide technical support and lead incident investigations in a fast-paced NOC environment.
- Company: Join a leading aerospace and defence company with a focus on innovation.
- Benefits: Competitive pay up to £55 per hour and opportunities for career progression.
- Other info: Work in a dynamic, mission-critical setting with potential for Cisco certification.
- Why this job: Be part of a critical team ensuring secure and stable network operations.
- Qualifications: Strong networking knowledge and experience in IT support or NOC environments.
The predicted salary is between 44000 - 55000 £ per year.
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.
As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.
This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:- Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
- Aware of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Network Operations Center Engineer in Liverpool employer: Meritus
Contact Detail:
Meritus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Center Engineer in Liverpool
✨Tip Number 1
Network with industry professionals! Join forums, LinkedIn groups, or local meetups related to NOC and networking. Engaging with others in the field can lead to job opportunities that aren't advertised.
✨Tip Number 2
Prepare for technical interviews by brushing up on your networking fundamentals. Be ready to discuss TCP/IP, routing, and switching in detail. Practising common interview questions can help you feel more confident.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've diagnosed and resolved network issues in the past. This will demonstrate your ability to handle the fast-paced environment of a NOC.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We’re always looking for talented individuals like you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Network Operations Center Engineer in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your networking skills and experience in a NOC or IT support environment. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the NOC Engineer role and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Be sure to mention your understanding of networking fundamentals and any relevant certifications like CCNA. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Meritus
✨Know Your Networking Fundamentals
Brush up on your knowledge of TCP/IP, routing, switching, DNS, and DHCP. Be ready to discuss how these concepts apply in a live service environment, as this will show your technical prowess and understanding of the role.
✨Demonstrate Incident Management Skills
Prepare examples of how you've handled major incidents in the past. Highlight your experience in leading bridge calls and coordinating with teams during critical situations. This will showcase your ability to thrive under pressure.
✨Familiarise Yourself with ITSM Tools
If you have experience with tools like ServiceNow, Remedy, or Jira, be sure to mention it. If not, do a bit of research on how these tools are used in incident management and service delivery, as it shows your initiative and readiness to adapt.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical topics. Remember, you’ll need to engage with stakeholders at all levels, so being approachable and clear is essential.