At a Glance
- Tasks: Provide technical support and improve live network infrastructure in a fast-paced environment.
- Company: Leading aerospace and defence organisation with a focus on innovation.
- Benefits: Competitive pay, 12-month contract, and opportunities for career progression.
- Other info: Work in a secure, dynamic environment with potential for Cisco certification.
- Why this job: Join a high-performing team and make a real impact in critical service support.
- Qualifications: Strong networking knowledge and experience in NOC or IT support roles.
The predicted salary is between 44000 - 55000 € per year.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:- Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
- Awareness of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch.
NOC Engineer employer: Meritus Talent
At MERITUS, we pride ourselves on being an exceptional employer within the Defence and Space sector, offering NOC Engineers a dynamic work environment in Newport. Our commitment to employee growth is evident through continuous training opportunities and a collaborative culture that values innovation and teamwork. With competitive pay and the chance to work on mission-critical projects, we provide a rewarding experience for those looking to advance their careers in a secure and technically advanced domain.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry, especially those who work in NOC or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of networking fundamentals. Be ready to discuss real-life scenarios where you've solved problems or improved systems – this will show you're the right fit for a fast-paced environment.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Use our website to find roles that excite you, like the NOC Engineer position, and tailor your approach to each one.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your networking skills and experience relevant to the NOC Engineer role. We want to see how your background aligns with the job description, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through while keeping it professional.
Showcase Relevant Experience:When detailing your work history, focus on your experience in NOC or IT support environments. We’re particularly interested in any major incidents you’ve handled and how you contributed to service delivery, so make sure to include those examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Meritus Talent
✨Know Your Networking Basics
Make sure you brush up on your networking fundamentals like TCP/IP, routing, and switching. Being able to confidently discuss these topics will show that you have a solid foundation and are ready to tackle the technical challenges of the NOC Engineer role.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM tools like ServiceNow or Jira is important, take some time to explore these platforms if you haven't already. Understanding how they work will help you demonstrate your readiness to engage in incident management and service delivery.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about past experiences where you've resolved network issues or led incident investigations. Be ready to explain your thought process and how you collaborated with others to achieve successful outcomes.
✨Show Your Communication Skills
Strong communication skills are key for this role, especially when engaging with stakeholders. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've effectively communicated in high-pressure situations in the past.
