At a Glance
- Tasks: Provide 2nd line support and lead incident investigations in a dynamic NOC environment.
- Company: Join a leading Defence and Space organisation with a high-performing team.
- Benefits: Competitive pay up to £55 per hour, fully remote work, and career progression.
- Other info: Exciting opportunity for growth in a secure and technically advanced domain.
- Why this job: Make a real impact in a mission-critical role while enhancing your networking skills.
- Qualifications: Strong networking knowledge and experience in a NOC or IT support environment.
The predicted salary is between 44000 - 55000 € per year.
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.
As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.
This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:- Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
- Awareness of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
Windows Server Engineer, Fully Remote in Newport employer: Meritus Talent
MERITUS is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development within the high-stakes Defence and Space sector. With fully remote opportunities, employees benefit from flexible working arrangements, competitive pay, and the chance to work on mission-critical projects that make a real impact. Join a team that values collaboration, innovation, and technical excellence, ensuring you thrive in a secure and advanced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Windows Server Engineer, Fully Remote in Newport
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those already working in NOC roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of networking fundamentals. Be ready to discuss real-life scenarios where you've solved problems or improved systems – this will show you're not just book-smart but also practical.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in a NOC environment, so be prepared to demonstrate how you can effectively engage with stakeholders and work collaboratively with teams.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Windows Server Engineer, Fully Remote in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight your networking skills and any relevant experience in IT support environments. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially those related to networking fundamentals and ITSM tools. We’re keen on seeing your familiarity with tools like ServiceNow or Jira, so make sure they’re front and centre!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Meritus Talent
✨Know Your Networking Fundamentals
Make sure you brush up on your networking knowledge, especially TCP/IP, routing, and switching. Be ready to discuss how these concepts apply to real-world scenarios, as this will show your understanding and readiness for the role.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM tools like ServiceNow or Jira is crucial, take some time to explore their functionalities. Being able to speak about your experience with these tools can set you apart from other candidates.
✨Prepare for Incident Management Questions
Expect questions around incident management and how you would handle major incidents. Think of examples from your past experiences where you led a team through a technical issue, as this will demonstrate your leadership skills.
✨Showcase Your Communication Skills
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to explain complex technical issues in simple terms, as you'll need to engage with stakeholders at all levels.
