At a Glance
- Tasks: Provide technical support and improve live network infrastructure in a fast-paced environment.
- Company: Leading organisation in the Defence and Space sector with a high-performing team.
- Benefits: Competitive hourly rate, contract role, and opportunities for career progression.
- Other info: Dynamic 24/7 shift environment with excellent collaboration opportunities.
- Why this job: Join a mission-critical team and make a real impact in a secure, advanced domain.
- Qualifications: Strong networking knowledge and experience in NOC or IT support environments.
The predicted salary is between 44000 - 55000 € per year.
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high-performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments.
As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant.
This role is ideal for someone with a strong foundation in networking who thrives in a fast-paced, mission-critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:
- Provide 2nd line technical support for network and infrastructure-related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third-party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
Required Skills:
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (e.g., ServiceNow, Remedy, Jira)
- Awareness of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (e.g., CCNA) or equivalent networking experience
Got your attention? If you believe that you have the skills and experience for the Network Engineer role - then please get in touch.
Remote Engineer in Newport employer: Meritus Talent
MERITUS is an exceptional employer, offering a dynamic work environment within the Defence and Space sector in Newport. With a strong focus on employee growth, we provide opportunities for professional development and technical advancement, particularly for those passionate about networking in a mission-critical setting. Our collaborative culture, combined with competitive pay and a commitment to maintaining high standards of service delivery, makes us an attractive choice for engineers seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Engineer in Newport
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those already working in NOC roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss networking fundamentals and any relevant tools you've used. Practising common interview questions can also help you stand out as a candidate.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to handle the fast-paced, mission-critical environment that the role demands.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the NOC Engineer position. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Remote Engineer in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the NOC Engineer role. Highlight your networking skills and any relevant experience in a live service environment. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Defence and Space sector and how your skills can contribute to our team. Keep it concise but impactful!
Showcase Your Technical Skills:Don’t forget to mention your technical skills, especially those related to networking fundamentals and ITSM tools. We love seeing candidates who are familiar with the tools we use, so make sure to include them!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Meritus Talent
✨Know Your Networking Basics
Make sure you brush up on your networking fundamentals like TCP/IP, routing, and switching. Being able to confidently discuss these topics will show that you have a solid foundation and are ready to tackle the technical challenges of the role.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM tools like ServiceNow or Jira is important, take some time to explore these platforms if you haven't already. Being able to reference your experience with these tools during the interview will demonstrate your readiness for the role.
✨Prepare for Incident Management Scenarios
Think about past experiences where you've dealt with major incidents. Be ready to discuss how you led investigations or coordinated responses. This will highlight your ability to handle high-pressure situations, which is crucial in a NOC environment.
✨Engage with Stakeholders
Strong communication skills are key, so practice articulating your thoughts clearly. Prepare examples of how you've effectively engaged with different stakeholders in previous roles. This will show that you can collaborate well within a team and with external partners.
