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- Tasks: Provide 2nd line support and lead incident investigations in a fast-paced NOC environment.
- Company: Join a leading Aerospace/Defence company with a focus on innovation.
- Benefits: Earn up to £55 per hour with a 12-month contract and opportunities for growth.
- Other info: Work in a dynamic, secure environment with potential for career progression.
- Why this job: Make a real impact in a mission-critical role while advancing your networking skills.
- Qualifications: Strong networking knowledge and experience in a NOC or IT support environment.
The predicted salary is between 44000 - 57200 £ per year.
MERITUS are working in partnership with a leading organisation within the Defence and Space sector to recruit a NOC Engineer. This is an exciting opportunity to join a high‑performing Network Operations Centre (NOC) team delivering critical service support across MOD and commercial environments. As a key member of the Service Operations function, you will play a pivotal role in maintaining, supporting, and improving live infrastructure. Operating within a 24/7 shift environment, you will act as a technical escalation point, leading incident investigations, supporting service delivery, and ensuring systems remain secure, stable, and performant. This role is ideal for someone with a strong foundation in networking who thrives in a fast‑paced, mission‑critical environment and is looking to progress their career within a highly secure and technically advanced domain.
Main Responsibilities:
- Provide 2nd line technical support for network and infrastructure‑related incidents within a live service environment
- Act as the primary technical point of contact during major incidents, including leading and coordinating bridge calls
- Investigate, diagnose, and resolve faults, escalating to L3 support where required
- Support the implementation of design changes and service improvements across live systems
- Collaborate with internal teams, including architects, engineers, and third‑party suppliers, to ensure effective service delivery
- Ensure all activities are delivered in line with SLA/KPI targets, with accurate documentation and reporting
Required Skills:
- Solid understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP)
- Experience working within a NOC, Service Desk, or IT support environment (L2 level)
- Strong communication skills with the ability to engage stakeholders at all levels
- Familiarity with ITSM tools (eg, ServiceNow, Remedy, Jira)
- Aware of IT security standards and compliance frameworks (ideally within regulated environments)
- Knowledge of or working towards Cisco certifications (eg, CCNA) or equivalent networking experience
If you believe that you have the skills and experience for the Network Engineer role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS.
NOC Engineer in Newport employer: Meritus Talent
Contact Detail:
Meritus Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Engineer in Newport
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those already working in NOC roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of networking fundamentals. Be ready to discuss real-life scenarios where you've solved problems or improved systems—this will show you're not just book-smart but also practical.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that NOC Engineer position. We’re always on the lookout for passionate candidates, and applying directly can sometimes give you an edge over others!
We think you need these skills to ace NOC Engineer in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NOC Engineer role. Highlight your networking skills and any relevant experience in a NOC or IT support environment. We want to see how your background aligns with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with incident management and your understanding of networking fundamentals. Let us know what excites you about working in the Defence and Space sector!
Showcase Your Technical Skills: Don’t forget to showcase your technical skills, especially those related to TCP/IP, routing, and switching. If you have any Cisco certifications or are working towards them, make sure to mention that too. We love seeing candidates who are proactive about their professional development!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Meritus Talent
✨Know Your Networking Basics
Brush up on your networking fundamentals like TCP/IP, routing, and switching. Be ready to discuss how these concepts apply to real-world scenarios, especially in a NOC environment. This will show that you have the technical foundation needed for the role.
✨Prepare for Incident Management Questions
Expect questions about how you would handle major incidents. Think of examples from your past experience where you led investigations or coordinated with teams during critical situations. This will demonstrate your ability to thrive under pressure.
✨Familiarise Yourself with ITSM Tools
Since familiarity with ITSM tools like ServiceNow or Jira is important, make sure you can talk about your experience with these platforms. If you haven’t used them directly, research their functionalities and be prepared to discuss how you would use them in this role.
✨Showcase Your Communication Skills
Strong communication is key in this role, so practice articulating your thoughts clearly. Prepare to discuss how you’ve engaged with stakeholders at various levels in previous roles. This will highlight your ability to collaborate effectively within a team.