At a Glance
- Tasks: Coordinate care services and support a passionate team in delivering high-quality care.
- Company: Leading home care provider in the South West with a friendly culture.
- Benefits: Company mobile, referral bonuses, ongoing support, and professional development opportunities.
- Why this job: Make a real difference in vulnerable people's lives while growing your career.
- Qualifications: Experience in care coordination and knowledge of CQC standards required.
- Other info: Flexible hours and opportunity for Level 5 Care Management Training.
The predicted salary is between 30000 - 42000 £ per year.
We are an expanding leading home care provider in the South West and currently recruiting for a Care Coordinator to maintain and develop our home care services. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide and offer.
Core Duties & Responsibilities:
- Roster and Template Care Calls: Primary role is to roster and template care calls using an electronic system.
- Direct Management and Supervision: Oversee the care team, ensuring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service. Spot-check carers in the community, identifying good practice and reporting training concerns.
- Care Planning and Assessment: Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations. Also, complete care assessments and writing up Care Plans.
- Compliance and Quality Control: Ensure that care assessments, care, and risk planning meet best practice and customer aspirations. Work to achieve the best care standards possible and comply with CQC regulations.
- Staffing: Work with the Recruitment Team to ensure sufficient current and future staffing levels.
- Emergency Support: Provide care services to service users in an emergency, arrange emergency cover when required, and cover all/any calls reasonably where required.
- Communication: Ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner.
- Relationship Management: Build relationships with care staff and service users, and assist in preparing for inspections by the local authority and CQC.
- On-Call Duty: Participate in the paid on-call rota.
- Additional Support: Assist the registered manager and care coordinator with any duties that may be required.
Offer for the Combined Care Coordinator:
- Company issued mobile phone
- £350 Refer a Friend Bonus*
- Ongoing support and Professional Development
- Opportunity to work in an expanding leading home care provider
- Opportunity for Level 5 Care Management Training
We are looking for a Care Coordinator to join us who is:
- Committed: 100% committed to helping improve the quality of life of vulnerable people.
- Flexible: Flexibility to cover on-call to meet the needs of the business (essential).
- Knowledgeable: Knowledge of CQC standards and CQC Compliance (essential).
- Experienced: Experience with Rostering care calls on an electronic system and in Care Coordinating or 2 years working within Health & Social Care (preferred).
- Mobile: Full Driving Licence and access to a vehicle (essential).
- Qualified: NVQ Level 3 in Health & Social Care (Essential).
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then this could be your next role!
Care Coordinator - Royal Wootton Bassett employer: Merit Healthcare Ltd
Contact Detail:
Merit Healthcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator - Royal Wootton Bassett
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. Building connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion! When you get an interview, let your enthusiasm for improving the quality of life for vulnerable people shine through. Share personal stories or experiences that highlight your commitment.
✨Tip Number 3
Be prepared to demonstrate your skills. If you’re asked about rostering or care planning, have examples ready. We want to see how you’ve tackled challenges in the past and what you learned from them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles we have available, including the Care Coordinator position.
We think you need these skills to ace Care Coordinator - Royal Wootton Bassett
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for improving the quality of life for vulnerable people shine through. We want to see that you genuinely care about the role and the impact it has on others.
Tailor Your Experience: Make sure to highlight your relevant experience in care coordination and rostering. We’re looking for specific examples that demonstrate your knowledge of CQC standards and how you've applied them in previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Merit Healthcare Ltd
✨Know Your Stuff
Make sure you brush up on CQC standards and compliance regulations. Being knowledgeable about these will show that you're serious about maintaining high-quality care and can help you stand out as a candidate.
✨Show Your Flexibility
Since flexibility is key for this role, be prepared to discuss your availability and willingness to cover on-call duties. Share examples of how you've adapted to changing circumstances in previous jobs.
✨Demonstrate Your People Skills
As a Care Coordinator, building relationships is crucial. Think of specific instances where you've successfully managed relationships with staff or service users, and be ready to share those stories during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you understand more about the company culture and expectations.
