Service Technician - Site Based in Gateshead
Service Technician - Site Based

Service Technician - Site Based in Gateshead

Gateshead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Perform maintenance and repairs on electric overhead cranes at customer sites.
  • Company: Join a global leader in the crane industry with a passion for customer service.
  • Benefits: Attractive salary, bonuses, company van, and extensive training provided.
  • Why this job: Make a real impact by ensuring safety and efficiency in lifting operations.
  • Qualifications: Apprentice-trained in electrical engineering with experience in crane maintenance preferred.
  • Other info: Dynamic work environment with opportunities for personal development and career growth.

The predicted salary is between 36000 - 60000 £ per year.

A fantastic opportunity for a Service Technician to join the team in Gateshead on a full-time, permanent basis to be based at one of our Customer Sites. The business area of maintenance service offers service solutions and maintenance for all crane brands, for port equipment and machine tools.

We are looking for experienced electrical engineers to join our existing field service team, who are involved in the repair, maintenance and service of our customers’ lifting equipment, service inspection contracts, refurbishment and modernisation projects, installation, testing and certification of overhead cranes and hoists.

Your main responsibilities will include:

  • Perform preventative maintenance and repairs on electric overhead traveling cranes.
  • Troubleshoot equipment malfunctions.
  • Consult with customers on repair and safety related issues.
  • Complete appropriate documentation.

What we are looking for in you:

  • You must be apprentice-trained or equivalent and fully conversant with electrical engineering disciplines.
  • Engineering experience: Electrical: 415v AC 3 phase motor contactor control circuits both squirrel cage and wound rotor.
  • A good understanding of 110/48 volt relay and contactor circuits.
  • Some frequency speed control device experience.
  • Mechanical: Medium to large drive couplings, brakes and reduction gearboxes.
  • Knowledge of the above tasks and the associated risks when working at height.
  • Experience with overhead cranes and hoists is preferred, full product training will be given.
  • Good grasp of the English language (verbal and written).
  • Strong interpersonal skills as there is extensive customer contact.
  • Proven commitment to safety.
  • You must be physically fit and able to work at heights.
  • Willingness to work extra hours.
  • Hold a current driving licence.

Working Pattern:

  • Week 1 - 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm
  • Week 2 – 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm
  • Week 3 – 2 nights (9pm – 6.30am) Saturday 7am-4.30pm & Sunday 7am – 4.30pm

What we offer:

Committed to the personal development of all employees and can proudly confirm that these positions include a host of benefits. A Company van with satellite navigation, corporate clothing and mobile telephone are provided. An attractive remuneration/benefits package is offered including a good base salary (dependent upon skills and experience), contributory pension, sales bonus scheme, life assurance scheme, specialised training on high quality products, provision of all equipment and PPE along with excellent company working practices and industry leading training programme.

Service Technician - Site Based in Gateshead employer: Merit Careers Limited

Join a world-leading group of Lifting Businessesâ„¢ in Gateshead, where your skills as a Service Technician will be valued and nurtured. With a strong commitment to employee development, we offer an attractive salary, comprehensive benefits, and industry-leading training, all within a dynamic work culture that prioritises safety and customer satisfaction. Experience the unique advantage of working for a global company that believes in empowering its people to deliver exceptional service.
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Contact Detail:

Merit Careers Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Technician - Site Based in Gateshead

✨Tip Number 1

Network like a pro! Reach out to your connections in the crane and lifting industry. Attend local events or workshops where you can meet potential employers and show off your skills. Remember, it’s all about who you know!

✨Tip Number 2

Prepare for those interviews! Research the company and their products thoroughly. Be ready to discuss your experience with electrical systems and safety protocols. Show them you’re not just a technician, but a problem-solver who cares about customer satisfaction.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for skilled technicians like you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that job!

We think you need these skills to ace Service Technician - Site Based in Gateshead

Electrical Engineering
Preventative Maintenance
Troubleshooting
Customer Consultation
Documentation Skills
AC 3 Phase Motor Control Circuits
Relay and Contactor Circuits
Frequency Speed Control Devices
Mechanical Knowledge
Safety Awareness
Interpersonal Skills
Physical Fitness
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your electrical engineering experience and any relevant skills. We want to see how your background fits with the role of Service Technician, so don’t be shy about showcasing your expertise in overhead cranes and maintenance.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the crane industry and how your skills can contribute to our team. Keep it friendly and professional, and let us know why you want to work with us at StudySmarter.

Show Off Your Safety Commitment: Safety is key in this role, so make sure to mention your commitment to safety practices in your application. Share any relevant experiences that demonstrate your understanding of working at heights and handling equipment safely.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Plus, it shows you’re keen to join our fantastic team!

How to prepare for a job interview at Merit Careers Limited

✨Know Your Stuff

Make sure you brush up on your electrical engineering knowledge, especially around 415v AC 3 phase motor control circuits and relay systems. Being able to discuss these topics confidently will show that you're the right fit for the technical demands of the role.

✨Show Your Customer Skills

Since this role involves extensive customer contact, prepare examples of how you've successfully communicated with clients in the past. Highlight your interpersonal skills and any experiences where you’ve consulted on repair or safety issues.

✨Safety First

Be ready to discuss your commitment to safety, especially when working at heights. Think of specific instances where you prioritised safety in your previous roles, as this will resonate well with the company's values.

✨Flexibility is Key

Understand the working pattern and be prepared to discuss your availability. Show that you're willing to adapt to the night shifts and extra hours, as this demonstrates your commitment to the job and the team.

Service Technician - Site Based in Gateshead
Merit Careers Limited
Location: Gateshead

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