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For Companies At a Glance
- Tasks: Lead the front desk team and ensure exceptional guest experiences.
- Company: Join the prestigious Crowne Plaza Reading, known for its quality and service.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts.
- Why this job: Be part of a vibrant team in a dynamic environment with growth opportunities.
- Qualifications: Previous reception or customer service experience preferred, but passion is key!
- Other info: Located near transport links, making your commute a breeze.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a HEAD RECEPTIONIST for our superb 2 AA 4 Silver Crowne Plaza Reading, Eskdale Road, Winnersh, Wokingham Berks RG41 5TS. Located adjacent to the Winnersh Triangle station on the Reading to Waterloo service (5 minutes to Reading central), and within very close proximity of Reading/Bracknell and Wokingham, the hotel has 174 bedrooms with Academy with 8 conference/banqueting suites.
Head Receptionist Crowne Plaza Reading employer: Meridian Leisure Hotels
Contact Detail:
Meridian Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist Crowne Plaza Reading
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Crowne Plaza. They can provide valuable insights into the company culture and expectations for the Head Receptionist role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience in managing a team and handling guest relations. Highlight specific examples where you've successfully resolved issues or improved service standards, as these are key aspects of the role.
✨Tip Number 4
Research the local area around the Crowne Plaza Reading. Being knowledgeable about nearby attractions and transport links can demonstrate your enthusiasm for the position and your ability to assist guests effectively.
We think you need these skills to ace Head Receptionist Crowne Plaza Reading
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Head Receptionist. Highlight your experience in managing front desk operations, customer service excellence, and team leadership in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, particularly in reception or management roles. Use keywords from the job description to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your specific interest in Crowne Plaza Reading. Mention any unique skills or experiences that set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Head Receptionist role.
How to prepare for a job interview at Meridian Leisure Hotels
✨Know the Hotel Inside Out
Familiarise yourself with Crowne Plaza Reading's facilities, services, and unique selling points. Being able to discuss the hotel’s offerings confidently will show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Head Receptionist, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and resolve conflicts.
✨Customer Service Excellence
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a guest, as this role requires a strong focus on guest satisfaction.
✨Dress to Impress
First impressions matter! Dress smartly and professionally to reflect the high standards of Crowne Plaza. This shows that you take the interview seriously and understand the hospitality industry’s expectations.
