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For Companies At a Glance
- Tasks: Lead the front desk team and ensure exceptional guest experiences.
- Company: Join Crowne Plaza Reading, a prestigious hotel known for its quality and service.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts on stays.
- Why this job: Be part of a vibrant team in a dynamic environment with growth opportunities.
- Qualifications: Previous reception or customer service experience is preferred.
- Other info: Located near Winnersh Triangle station for easy commuting.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a HEAD RECEPTIONIST for our superb 2 AA 4 Silver Crowne Plaza Reading, Eskdale Road, Winnersh, Wokingham Berks RG41 5TS. Located adjacent to the Winnersh Triangle station on the Reading to Waterloo service (5 minutes to Reading central), and within very close proximity of Reading/Bracknell and Wokingham, the hotel has 174 bedrooms with Academy with 8 conference/banqueting suites.
Contact Detail:
Meridian Leisure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist Crowne Plaza Reading
✨Tip Number 1
Familiarise yourself with the Crowne Plaza brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Crowne Plaza Reading. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in managing a team and handling guest relations. Highlight specific examples that demonstrate your leadership skills and ability to resolve conflicts effectively.
✨Tip Number 4
Research the local area around Winnersh and Reading. Being knowledgeable about the community and local attractions can show your enthusiasm for the role and how you can enhance the guest experience.
We think you need these skills to ace Head Receptionist Crowne Plaza Reading
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Head Receptionist. Highlight your experience in managing front desk operations, customer service excellence, and team leadership in your application.
Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise your previous roles in hospitality, particularly any supervisory or managerial positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Crowne Plaza brand. Mention specific achievements that demonstrate your ability to lead a reception team effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Meridian Leisure Hotels
✨Know the Hotel Inside Out
Familiarise yourself with Crowne Plaza Reading's facilities, services, and unique selling points. Being able to discuss the hotel’s offerings confidently will show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Head Receptionist, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and support staff.
✨Customer Service Excellence
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for guests, as this is crucial in the hospitality industry.
✨Dress to Impress
First impressions matter! Dress smartly and professionally to reflect the high standards of Crowne Plaza. This will demonstrate your understanding of the hospitality environment.
