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- Tasks: Lead and improve high-end ceramic tile showrooms while driving sales growth.
- Company: Join a dynamic company focused on excellence in the ceramic tile industry.
- Benefits: Enjoy competitive salary, flexible work options, and generous holiday allowance.
- Why this job: Make an impact by enhancing customer experience and developing talented teams.
- Qualifications: 5+ years in retail management with a focus on performance improvement required.
- Other info: Opportunity for career progression in a rapidly growing company.
The Opportunity: As Showroom Development Manager, your primary focus will be driving improvements within a network of high end ceramic tile showrooms. Your experience within the ceramic tile industry will be called up daily, as will your management skills surrounding staff, processes, and the high end customer experience, which will all culminate in driving sales growth. You will be required to present to the head of Board weekly, whilst also visiting 3 showrooms across the UK per week, and work at home one day per week.
The Role:
- Staff Development & Training: Coach, mentor, and train showroom managers and teams, ensuring they have the skills and motivation to deliver strong sales performance and excellent customer service.
- Process Implementation: Develop and enforce structured best practices for sales, customer experience, and operational efficiency, ensuring consistency across all assigned showrooms.
- Performance Management: Set clear performance expectations, monitor KPIs, and hold teams accountable for achieving targets.
- Customer Experience & Sales Excellence: Ensure showrooms uphold high presentation and service standards, driving customer satisfaction and retention.
- Data Analysis & Reporting: Regularly review store performance metrics, identifying trends and areas for improvement. Provide reports and insights to senior leadership.
- Collaboration with Operations Retail Manager: Work alongside the Operations Retail Manager to align on operational goals and ensure seamless execution of key initiatives.
- Retail Environment Optimisation: Identify gaps in training, skills, or processes and implement hands-on solutions to address them.
- Retail Recruitment: Oversee recruitment for the showrooms, ensuring we build teams that align with and represent the brand we are striving to create.
- Senior-Level Communication: Join senior meetings and prepare, present, and discuss updates, reports, and recommendations on showroom development progress.
Requires of You:
- A proven Area Sales or Showroom Manager within the high end ceramic tile industry.
- Proven track record in retail management, staff development, and operational execution.
- Minimum of 5 years’ experience in a customer-facing retail role, with a focus on performance improvement.
- Experience working across multiple retail locations.
- A structured, process-driven leader who ensures high standards are met and exceeded.
- Strong coaching, training, and mentoring abilities.
- A hands-on, high-energy approach with attention to detail and operational excellence.
- Data-driven mindset with the ability to assess performance and implement improvements.
Benefits: Competitive salary and benefits plus structured training and potential for career progression within a rapidly growing dynamic company. Contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover and Healthcare and Cashplan (including shopping, travel and gym discounts).
Showroom Development Manager employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Development Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the ceramic tile industry. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the ceramic tile sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales growth and improved customer experiences in previous roles. Having concrete data and success stories ready will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for staff development by thinking of innovative training methods or processes you could implement. This proactive approach will highlight your leadership skills and vision for the role.
We think you need these skills to ace Showroom Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the ceramic tile industry and showcases your management skills. Emphasise any relevant achievements in sales growth, staff development, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the key responsibilities of the Showroom Development Manager role. Use specific examples from your past experiences to demonstrate how you meet the requirements outlined in the job description.
Highlight Data-Driven Achievements: Since the role requires a data-driven mindset, include metrics and KPIs from your previous roles that illustrate your ability to assess performance and implement improvements. This will show your analytical skills and results-oriented approach.
Prepare for Senior-Level Communication: Given the need to present to the head office board, consider including examples of your experience with senior-level communication. Highlight any presentations or reports you've prepared in the past that led to positive outcomes.
How to prepare for a job interview at Meridian Business Support
✨Showcase Your Industry Knowledge
Make sure to highlight your experience in the ceramic tile industry during the interview. Discuss specific trends, challenges, and innovations you've encountered, as this will demonstrate your expertise and passion for the field.
✨Prepare for Senior-Level Communication
Since you'll be presenting to the head office board, practice articulating your ideas clearly and confidently. Prepare a few key points or reports that showcase your understanding of showroom performance metrics and how you plan to drive improvements.
✨Emphasise Coaching and Mentoring Skills
Be ready to discuss your approach to staff development. Share examples of how you've successfully coached and mentored teams in the past, and how you plan to implement training programmes to enhance sales performance and customer service.
✨Demonstrate a Data-Driven Mindset
Prepare to talk about how you've used data analysis to inform decisions in previous roles. Bring examples of KPIs you've monitored and how you've implemented changes based on performance metrics to improve operational efficiency.
