Retail Sales Advisor in Bristol

Due to expansion, my client is currently seeking a Retail Sales Advisor for their Longwell Green, Bristol Store.

Previous experience within Interiors, floors or Tiles is preferred but not essential.

The successful candidate will be a member of the Retail Team, the incumbent is responsible for actively selling our extensive portfolio of tiles to trade and retail customers, while providing knowledgeable help and advice in a professional, personalised and friendly manner.

MAIN RESPONSIBILITIES

• Greet and engage with customers in a confident and proactive way and ascertain what each
• customer wants or needs, without being overbearing.
• Complete a sale efficiently, being able to accurately handle money, credit card transactions etc. and
• provide the customer and the company with the necessary paperwork associated with the sale.
• Use initiative to upsell where appropriate.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
• and security practices.
• Continually learn about the product ranges.
• Watch for and recognise security risks and thefts and know how to prevent or handle these
• situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answering questions regarding the store and its merchandise.
• Describe the range of products and explain the use, operation, and care of them to customers.
• With the help of the rest of the team, ensure good housekeeping is maintained a clean and tidy
• shop is essential.
• If required, help customers to their vehicle with purchased product.
• Update store displays, in accordance to company procedures.
• Assist with the unloading and organising of internal and external deliveries.
• Assist with the loading, transporting and delivery of goods to customers in a timely, safe and polite
• manner.
• Assist with the maintenance of an organised, efficient sample room and warehouse. Ensuring all
• products and orders are accurately labelled.

PERSON SPECIFICATION
To succeed in this role the person we are looking for should possess the following characteristics.

• Strong customer focus with a willingness to engage with both trade partners and end consumers.
• Approachable, friendly, polite & engaging.
• A proactive, self-starting attitude.
• A good communicator.
• Well-presented and confident.
• Have a flair for design and colour.
• Reliable and trustworthy.
• A problem solver.
• Numerate and accurate.
• Organised.
• Able to take instruction.
• Able to lift product.
• Enthusiastic for change and new ideas.
• Be creative, imaginative and energetic.
• Reliable and able to work unsupervised.