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- Tasks: Lead and mentor a team of Registered Home Managers across multiple specialist care services.
- Company: Established specialist care provider with a focus on quality and compliance.
- Benefits: Competitive salary, monthly car allowance, and performance-related bonuses.
- Why this job: Make a real impact in healthcare operations while driving continuous improvement.
- Qualifications: 7-10 years in healthcare operations with strong leadership experience.
- Other info: Dynamic role with significant influence and career growth opportunities.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Salary: £50,000 + monthly car allowance + Excellent PRP bonus
Location: East Suffolk (multi-site role, UK driving required)
I’m working with a well-established specialist care provider to recruit an experienced Operations Manager to support and lead a portfolio of specialist services across East Suffolk. This is a senior role suited to a strong healthcare operator with a background in multi-site care or supported living.
Working closely with the Director and Group Operations Manager, you’ll provide leadership, mentorship and operational oversight to Registered Home Managers, ensuring services operate compliantly, commercially and in line with organisational values.
The role:
- Provide leadership, coaching and line management to Registered Home Managers across multiple specialist services
- Support the specialist services operations team to ensure homes meet regulatory, quality and financial expectations
- Embed vision and values consistently across services
- Oversee operational performance, compliance and overall business health of each home
- Drive continuous improvement across quality, occupancy and financial performance
- Ensure CQC compliance, safeguarding standards and quality assurance frameworks are upheld
- Maintain strong first impressions and positive service culture across all sites
- Manage budgets effectively, balancing cost control with high-quality care delivery
- Complete audits, reporting and corrective action planning as required
- Adapt to regional challenges and evolving healthcare industry demands
About you:
- 7–10 years’ experience in healthcare operations, including 3–5 years in a senior leadership role overseeing multiple services
- Background in multi-site care home or supported living operations
- Strong knowledge of CQC regulations, compliance and quality standards
- Proven record of maintaining or improving ‘Good’ inspection outcomes
- Commercially minded with experience in budgets, occupancy and fee improvement
- Experienced in leading, coaching and developing Registered or Service Managers
- Excellent written and verbal communication skills
- Able to manage multiple priorities, work under pressure and use own initiative
- Full UK driving licence essential
Qualifications:
- NVQ Level 4 or 5 in Health & Social Care or Leadership & Management desirable but not essential
- Relevant care or management qualification preferred
Package:
- £50,000 salary
- Monthly car allowance
- Senior leadership role with genuine operational influence across specialist services
If you’re an experienced healthcare operations professional looking for your next senior challenge in specialist services, I’d welcome a confidential conversation.
Operations Manager employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission and how you can contribute to their success. We want to see you shine!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and compliance in healthcare. We recommend doing mock interviews with friends or mentors to build your confidence.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what we’re looking for in an Operations Manager so you can tailor your application accordingly.
Showcase Your Experience: Highlight your relevant experience in healthcare operations, especially any leadership roles you've held. We want to see how your background aligns with our needs, so don’t hold back on those achievements!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Meridian Business Support
✨Know Your Stuff
Make sure you brush up on your knowledge of CQC regulations and compliance standards. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you truly understand what it takes to maintain high-quality care across multiple sites.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve coached or mentored managers, and be ready to discuss the outcomes. This will demonstrate your ability to provide the leadership and support needed for the role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in multi-site operations. Prepare by thinking through potential scenarios related to compliance issues or budget management, and outline your approach to resolving them effectively.
✨Align with Their Values
Research the company’s vision and values thoroughly. During the interview, make sure to express how your personal values align with theirs, especially regarding quality care and operational excellence. This connection can set you apart as a candidate who truly fits their culture.
