Senior Service Quality Lead - Care Homes & Homecare in Norwich
Senior Service Quality Lead - Care Homes & Homecare

Senior Service Quality Lead - Care Homes & Homecare in Norwich

Norwich Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure high care standards and monitor service quality across care homes and homecare.
  • Company: Leading care services provider with a commitment to excellence.
  • Benefits: Performance-related bonus, monthly car allowance, and career progression opportunities.
  • Why this job: Make a real difference in people's lives while advancing your career in care.
  • Qualifications: Strong leadership and compliance experience in health or social care required.
  • Other info: Join a supportive team dedicated to delivering exceptional care.

The predicted salary is between 42000 - 84000 £ per year.

A leading care services provider seeks an experienced Service Quality Manager based in Lowestoft, covering Norfolk & Suffolk. This senior role ensures high care standards across diverse services.

Responsibilities include:

  • Monitoring service quality
  • Ensuring CQC compliance
  • Supporting managers

Suitable candidates will have strong leadership and compliance experience in health or social care.

Benefits include a performance-related bonus, monthly car allowance, and opportunities for career progression.

Senior Service Quality Lead - Care Homes & Homecare in Norwich employer: Meridian Business Support

As a leading care services provider, we pride ourselves on fostering a supportive and dynamic work environment in Lowestoft, where our Senior Service Quality Lead can thrive. With a strong emphasis on employee growth, we offer comprehensive training programmes, a performance-related bonus, and a monthly car allowance, ensuring that our team members are well-equipped to deliver exceptional care standards across Norfolk and Suffolk. Join us to be part of a dedicated team that values compliance, leadership, and the well-being of both staff and clients.
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Contact Detail:

Meridian Business Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Quality Lead - Care Homes & Homecare in Norwich

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at leading providers. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Prepare for interviews by brushing up on CQC compliance and service quality standards. We want you to showcase your leadership skills and experience in health or social care confidently!

✨Tip Number 3

Don’t just apply anywhere; focus on roles that excite you! Check out our website for openings that match your skills and passion in care services. We’ve got your back!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Let them know you’re keen to join their team!

We think you need these skills to ace Senior Service Quality Lead - Care Homes & Homecare in Norwich

Leadership Skills
Compliance Knowledge
CQC Compliance
Service Quality Monitoring
Health and Social Care Experience
Performance Management
Communication Skills
Team Support and Development
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in health or social care, especially any leadership roles. We want to see how you've ensured high care standards and compliance in your previous positions.

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact on service quality. Use metrics where possible to show how you’ve improved care standards or compliance.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about service quality in care homes and homecare. Make it personal and connect your values with our mission at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Meridian Business Support

✨Know Your Care Standards

Make sure you’re well-versed in the latest care standards and CQC compliance requirements. Brush up on any recent changes in regulations, as this will show your commitment to maintaining high-quality care.

✨Showcase Leadership Experience

Prepare specific examples of how you've successfully led teams in previous roles. Highlight situations where you improved service quality or resolved compliance issues, as this will demonstrate your capability for the Senior Service Quality Lead position.

✨Understand the Local Landscape

Familiarise yourself with the care services landscape in Norfolk and Suffolk. Knowing the challenges and opportunities in these areas can help you discuss how you would tailor your approach to meet local needs.

✨Ask Insightful Questions

Prepare thoughtful questions about the company’s current quality initiatives and future goals. This not only shows your interest but also gives you a chance to assess if their values align with yours.

Senior Service Quality Lead - Care Homes & Homecare in Norwich
Meridian Business Support
Location: Norwich

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