Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a busy service center, ensuring top-notch customer service and achieving sales targets.
- Company: Join one of the UK's largest independent autocentre chains with a strong reputation.
- Benefits: Enjoy perks like a pension scheme, life assurance, retail discounts, and training opportunities.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in the automotive sector.
- Qualifications: Experience in retail and management within the automotive industry is preferred.
- Other info: Flexible working hours and a supportive environment for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Meridian Business Support are delighted to be working with one of the UKs largest independent autocentre chains to recruit a Service Centre Manager in Swindon. The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting. Experience in management within the motor vehicle sector would be an advantage. Job Responsibilities: Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum To ensure all sales targets and KPIs are achieved To maintain the cleanliness of the Centre and its equipment on an ongoing basis To increase sales of products and services offered by the Company, in accordance with procedures Recruit and interview all employees for the Centre Identify any training needs for employees to progress and develop within the Company Support other Centres, when asked, when necessary To adhere to the Companys Policies & Procedures including Health & Safety, Compliance and Stock Control To comply with reasonable instructions from Management The company will supply you with uniform, it must be clean and presentable at all times Liaise with Head Office and other Departments The role reports directly to the Regional Manager Salary: Dependent on experience Hours: The Company’s normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am hours to 5.00pm hours and Sunday 10.00am to 4.00pm. Sunday working with a supplementary payment. Working hours to be discussed at interview Holiday: 20 days per year, plus statutory holidays Benefits: NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice Life Assurance Bonus Scheme If Centre Based Wagestream – releases earnings by giving instant access to pay Retail Discounts (High St, Online and much more) Staff Discounts Wellbeing Support (Employee Assistance Programme, Financial Advice, Health) Tools Insurance Training opportunities to further your career within the Company In-house IMI accredited course to further your development & capability Company Uniform including Safety Boots Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. For more information, please contact Kevin in the office on 02380 002315 or Our privacy policy can be found on our website. JBRP1_UKTJ
Meridian Business Support | Service Centre Manager | swindon, wiltshire employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meridian Business Support | Service Centre Manager | swindon, wiltshire
✨Tip Number 1
Familiarize yourself with the specific automotive services and products offered by the company. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling customer service issues. Be ready with specific examples that showcase your problem-solving skills and ability to maintain high standards in a busy environment.
✨Tip Number 4
Research the latest trends in the automotive industry, especially those related to customer service and sales strategies. Being knowledgeable about these trends can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Meridian Business Support | Service Centre Manager | swindon, wiltshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive sector and management roles. Use specific examples that demonstrate your ability to manage a team and achieve sales targets.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and flexible approach to tasks. Mention your experience in busy retail environments and how it aligns with the responsibilities of the Service Centre Manager role.
Highlight Customer Service Skills: Emphasize your commitment to providing excellent customer service. Include examples of how you've handled customer complaints and improved service standards in previous roles.
Prepare for the Interview: Research common interview questions for management positions in the automotive industry. Be ready to discuss your management style, how you motivate employees, and your strategies for achieving KPIs.
How to prepare for a job interview at Meridian Business Support
✨Showcase Your Communication Skills
As a Service Centre Manager, excellent communication is key. Be prepared to discuss how you've effectively communicated with customers and team members in previous roles, especially in busy retail environments.
✨Demonstrate Your Management Experience
Highlight your experience in managing teams within the automotive sector. Share specific examples of how you've motivated staff, handled conflicts, or improved team performance.
✨Understand Customer Service Excellence
Be ready to explain your approach to customer service. Discuss strategies you've implemented to ensure customer satisfaction and how you've dealt with complaints in the past.
✨Familiarize Yourself with KPIs and Sales Targets
Since achieving sales targets and KPIs is crucial for this role, come prepared to talk about how you've met or exceeded these metrics in your previous positions. Use concrete numbers and examples to illustrate your success.
