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For Companies At a Glance
- Tasks: Manage sales orders, coordinate deliveries, and ensure customer satisfaction.
- Company: Join a leading global supplier with a focus on innovation and reliability.
- Benefits: Earn up to £32k, enjoy 25 days leave, health cash plan, and pension.
- Why this job: Thrive in a dynamic team environment and develop your logistics skills.
- Qualifications: 3 years in order fulfilment or customer service; strong communication skills.
- Other info: Own transport required; excellent career growth opportunities await!
The predicted salary is between 28000 - 36000 £ per year.
Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This role offers a chance to excel in a supportive and innovative company.
Why This Role Stands Out:
- Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
- Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
- Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
- Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.
Role Responsibilities:
- Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery.
- Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays.
- Act as the main customer contact for order updates, delivery queries, and issue resolution.
- Register and resolve customer complaints with timely follow-up.
- Coordinate transport, dispatch, and 3PL partners to meet delivery schedules.
- Prepare customer invoices, process returns, and issue credit notes.
- Support the Sales team and liaise with internal departments to resolve order or service issues.
- Complete monthly reconciliations and support audits and reporting.
We are really keen to hear from applicants with the following skills and experience:
- 3 years’ experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment.
- Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage).
- Strong communication and relationship-building skills.
- Confident using ERP/order management systems and Microsoft Office, with basic Excel skills.
- Detail-focused, solutions-driven, and customer-centric.
- Able to juggle priorities and meet deadlines in a fast-paced setting.
You will have your own transport is essential due to the location. Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.
Logistics Coordinator in Kingstone employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Kingstone
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their logistics processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've successfully managed orders, resolved customer issues, or improved processes in previous roles. This will demonstrate your value and fit for the Logistics Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Logistics Coordinator in Kingstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order fulfilment and customer service. We want to see how your skills align with the Logistics Coordinator role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how you can contribute to our team. We love seeing candidates who are genuinely excited about the role and our company.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects your ability to build relationships and resolve issues. We’re looking for someone who can keep our customers informed and happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Meridian Business Support
✨Know Your Logistics Inside Out
Make sure you brush up on logistics and supply chain processes before the interview. Understand key terms like OTIF and Incoterms, as well as how they apply to the role. This will show your potential employer that you're not just interested in the job, but that you’re genuinely knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you resolved issues or improved processes. This will help demonstrate your ability to be the main customer contact and handle complaints effectively.
✨Demonstrate Attention to Detail
Since this role requires managing multiple sales orders, it’s crucial to highlight your attention to detail. Bring up instances where your meticulousness led to successful outcomes, whether it was in order fulfilment or during audits. This will reassure them that you can juggle priorities without missing a beat.
✨Familiarise Yourself with Their Systems
If you know what ERP or order management systems the company uses, do a bit of research on them. Even if you haven’t used their specific system, being able to discuss your experience with similar tools will show that you’re adaptable and tech-savvy, which is a big plus for any logistics role.
