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For Companies At a Glance
- Tasks: Manage sales orders, coordinate logistics, and provide top-notch customer service.
- Company: Join a leading global supplier known for innovation and support.
- Benefits: Earn up to £32k, enjoy 25 days leave, and a health cash plan.
- Why this job: Be part of a team that values operational excellence and customer satisfaction.
- Qualifications: 3+ years in order fulfilment or customer service, with strong communication skills.
- Other info: Fast-paced environment with opportunities for career growth.
The predicted salary is between 28000 - 32000 £ per year.
A leading global industry supplier seeking a dedicated professional to drive accurate order fulfilment, effective logistics coordination, and proactive customer service in a supportive, innovative company.
Benefits
- Competitive salary: up to £32k per annum
- 25 days annual leave
- Health cash plan
- 8% contributory pension
- Office-based role with typical hours 8:30 am – 5:00 pm, Monday to Friday
Responsibilities
- Accurately enter and manage approximately 15 sales orders through the full lifecycle (production, QC, dispatch, delivery)
- Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays
- Act as the main customer contact for order updates, delivery queries, and issue resolution
- Register and resolve customer complaints with timely follow-up
- Coordinate transport, dispatch, and 3PL partners to meet delivery schedules
- Prepare customer invoices, process returns, and issue credit notes
- Support the Sales team and liaise with internal departments to resolve order or service issues
- Complete monthly reconciliations and support audits and reporting
Qualifications
- 3+ years’ experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment
- Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage)
- Strong communication and relationship-building skills
- Confident using ERP/order management systems and Microsoft Office, with basic Excel skills
- Detail-focused, solutions-driven, and customer-centric
- Able to juggle priorities and meet deadlines in a fast-paced setting
- Own transport is essential due to the location
Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.
Supply Chain Coordinator in Hereford employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its supply chain processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Practice your communication skills! As a Supply Chain Coordinator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Supply Chain Coordinator in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Coordinator role. Highlight your experience in order fulfilment and customer service, and don’t forget to mention any logistics knowledge you have. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supply chain management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Skills: Don’t be shy about showcasing your skills! Whether it’s your ERP system expertise or your knack for problem-solving, make sure to include specific examples that demonstrate your abilities. We’re all about detail-focused and solutions-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and you’ll be one step closer to joining our innovative team. Don’t miss out on this opportunity!
How to prepare for a job interview at Meridian Business Support
✨Know Your Supply Chain Basics
Make sure you brush up on your supply chain knowledge, especially logistics and order fulfilment processes. Familiarise yourself with terms like OTIF and Incoterms, as these will likely come up during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed customer queries or complaints in the past. Highlight your communication skills and how you’ve built relationships with clients, as this role heavily relies on effective customer interaction.
✨Demonstrate Your Detail Orientation
Be ready to discuss how you ensure accuracy in order management and invoicing. Share specific instances where your attention to detail made a difference, especially in a fast-paced environment.
✨Familiarise Yourself with ERP Systems
Since the role requires using ERP/order management systems, it’s a good idea to mention any relevant experience you have. If you’ve worked with specific software before, be prepared to talk about how you used it to streamline processes.
