At a Glance
- Tasks: Manage customer orders, coordinate service requests, and ensure smooth operations.
- Company: Join a supportive team focused on customer satisfaction and business success.
- Benefits: Competitive pay, friendly environment, and varied tasks to keep you engaged.
- Why this job: Make a real impact while developing your skills in a dynamic role.
- Qualifications: Experience in administration, strong organisational skills, and customer service abilities.
- Other info: Opportunity for career growth and a chance to work with a great team.
The predicted salary is between 28 - 32 £ per hour.
Maternity Cover (Feb 2026 - Jan 2027)
Location: Near Eastleigh (SO50)
Contract: Fixed Term / 30 Hours per week
Salary: £14.50 p/h
Start Date: Early February 2026
Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We are looking for a proactive, detail-driven professional to join our client's team on a maternity cover contract until January 2027.
This is a varied and rewarding role where you'll be the key link between customers, sales, procurement, and service teams ensuring everything runs smoothly from order to delivery.
What You'll Do
- Sales Order Management: Progress orders, liaise with customers, and coordinate programming requirements.
- Service Ticket Coordination: Track service requests, manage quotations, and ensure timely equipment turnaround.
- Customer Care & Relationship Building: Make regular care calls, share updates, and identify growth opportunities.
- Customer Satisfaction Surveys: Conduct monthly surveys for ISO 9001 compliance.
- Ofcom Licensing: Handle renewals, amendments, and new applications.
- CRM Management: Keep customer data accurate and up-to-date.
- General Admin: Answer calls and support the wider team.
What We're Looking For
- Proven administration experience in a busy office environment.
- Proficient in Microsoft Office (Excel essential) and CRM systems.
- Experience with Sage Accounting is a big plus!
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
Why You'll Love this role
- Supportive, friendly team environment.
- Opportunity to work on varied tasks and projects.
- Make a real impact on customer satisfaction and business success.
- Competitive salary and benefits package.
If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh).
Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy.
Locations
Client Service Administrator in Eastleigh, Hampshire employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Administrator in Eastleigh, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Service Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administration. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you've managed multiple tasks or projects in the past. This will demonstrate that you're the proactive, detail-driven professional they're looking for!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Service Administrator in Eastleigh, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the role of Client Service Administrator, so don’t hold back on showcasing your organisational skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the tasks listed in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Highlight your key achievements and skills that are relevant to the position without going off on tangents.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re keen and tech-savvy, which is always a bonus!
How to prepare for a job interview at Meridian Business Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Client Service Administrator inside out. Familiarise yourself with sales order management, service ticket coordination, and customer care. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational and multitasking skills during the interview. Prepare specific examples from your past experience where you've successfully managed multiple tasks or improved customer satisfaction. This will demonstrate your ability to thrive in a busy office environment.
✨Brush Up on Tech
Since proficiency in Microsoft Office and CRM systems is crucial, be ready to discuss your experience with these tools. If you have experience with Sage Accounting, make sure to mention it! Being tech-savvy can set you apart from other candidates.
✨Engage and Ask Questions
Interviews are a two-way street, so prepare thoughtful questions about the team and company culture. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to connect with the interviewer on a personal level!