Customer Care Representative

Customer Care Representative | Multilingual | Up to £26,000 Location: Bridgwater (easily comutible by car or public transport) Employment Type:
Permanent Salary: Competative Are you a motivated and detail-oriented professional with strong communication skills in
English
and
one of the following languages
German, Finnish, Swedish, Norwegian, or French ? Join a dynamic international team where youll play a key role in delivering outstanding
Customer Care and Order Management
to our B2B clients.
What Youll Do: Customer Care Representative & Order Management Act as the
single point of contact
for B2B customers Process and confirm orders, ensuring smooth and timely delivery Proactively communicate throughout the order cycle Documentation & Logistics Prepare accurate
shipping and invoicing documents Adapt documentation to
destination-specific requirements Coordinate with
warehouses
for road and airfreight logistics Sales Support & Customer Success Collaborate with
Sales and Account Managers
to build strong client relationships Support customers using our
digital platforms
(EDI, B2B Webstore) Identify
upselling and cross-selling
opportunities to drive growth After-Sales & Certification Provide
customs, compliance, and certification documents
(MSDS, TDS, Certificates) Manage
claims, returns, and corrections
efficiently and professionally What Were Looking For: Fluent in
English
+
one of:
German, Finnish, Swedish, Norwegian, or French Excellent communication and organisation skills Experience in customer care, order processing, or logistics (B2B preferred) A proactive, solution-focused approach Why Join? Competitive salary Work in a supportive, international environment Opportunities for learning, growth, and career progression If youre passionate about delivering great customer experiences and thrive in a collaborative environment, wed love to hear from you! Apply now
or message us for a confidential chat.
(Customer Care Representative) TPBN1_UKTJ