Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team by processing orders and updating databases while handling customer calls.
- Company: Join Meridian Business Support, a friendly team dedicated to helping you succeed.
- Benefits: Enjoy weekly pay, online payslips, free parking, and full training.
- Why this job: Gain valuable experience in customer service with a supportive work culture and no weekend shifts.
- Qualifications: Previous experience in administration or customer service is required; strong admin skills are a must.
- Other info: This is a 12-week position with a Monday to Friday schedule.
Meridian Business Support are looking for Customer Care Advisors to join our client’s Customer Contact team based in Stoke-on-Trent (ST7) for a 12-week period, were offering: Paying £14.00ph Shift Pattern: Monday to Friday (no weekend working) Shift Pattern: 09:00 – 17:00 Weekly pay & Online payslips A friendly and helpful Meridian team to support you with any queries at any time Full company training provided & continual support within the role Free on-site parking As a Customer Care Advisors , you will be supporting the current team through a busy period, by working through orders in the group mailbox, updating the system to process these through and keeping Excel Data bases up to date, and occasionally answer in-bound calls from their customers to provide order support. We are looking for you to have previous experience in Administration, customer service or Call Handler to work as a Customer Care Advisor , so you can confidently navigate the Sales force system, excel data base and support the in-bound calls. Contact Centre Advisor – You will Need: Strong Administrative Skills : Previous experience in administration, including managing group mailboxes, processing orders, and updating systems efficiently. Customer…
Customer Care Advisor employer: Meridian Business Support
Contact Detail:
Meridian Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor
✨Tip Number 1
Familiarize yourself with Salesforce and Excel before applying. Since you'll be navigating these systems daily, having a solid understanding will give you an edge during the interview.
✨Tip Number 2
Highlight your previous experience in customer service or administration during any conversations or interviews. Be ready to share specific examples of how you've successfully managed group mailboxes or processed orders.
✨Tip Number 3
Practice your communication skills, especially for handling inbound calls. Being able to demonstrate your ability to provide excellent customer support will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude can make a significant difference and help you connect with the hiring team.
We think you need these skills to ace Customer Care Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure to highlight your previous experience in administration and customer service. Emphasize any relevant skills, such as managing group mailboxes and processing orders, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention your familiarity with systems like Salesforce and Excel, and how your skills can benefit the team.
Showcase Relevant Experience: In your application, provide specific examples of your past work that demonstrate your strong administrative skills and ability to handle customer inquiries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Care Advisor.
How to prepare for a job interview at Meridian Business Support
✨Showcase Your Administrative Skills
Be prepared to discuss your previous experience in administration. Highlight specific examples where you managed group mailboxes, processed orders, or updated systems efficiently. This will demonstrate your capability to handle the responsibilities of a Customer Care Advisor.
✨Familiarize Yourself with Salesforce
Since the role requires navigating the Salesforce system, take some time to learn about its features and functionalities. Being able to speak knowledgeably about how you've used similar systems in the past can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
Think of common customer service scenarios you might encounter and how you would handle them. Practice articulating your thought process and solutions clearly, as this will show your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training processes, or how success is measured in the Customer Contact team. This demonstrates your enthusiasm and proactive attitude.
