Claims Handler Apply now

Claims Handler

Solihull Full-Time 30000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage claims from start to finish, ensuring timely and fair resolutions.
  • Company: Join a dynamic team in Birmingham focused on exceptional client service.
  • Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
  • Why this job: Make a real impact by helping clients navigate their insurance needs.
  • Qualifications: Strong problem-solving skills and a solid understanding of financial services required.
  • Other info: Ideal for those passionate about client relationships and delivering high-quality service.

The predicted salary is between 30000 - 42000 £ per year.

Our client are seeking a dedicated and proactive Claims Handler to join a dynamic team based in Birmingham. Reporting to the Claims Relationship Manager, the Claims Handler will be responsible for ensuring timely, fair, and efficient claims resolutions. This includes providing expert advice on claims-related matters within the scope of authority, both before and during the claims process. The role involves interacting with clients and colleagues to deliver high-quality service and support. Key Responsibilities: Manage the end-to-end claims process by adhering to established claims management procedures and guidelines. Effectively manage your diary to ensure follow-up on outstanding claims items, particularly regarding missing documentation from clients or insurers. Build and maintain strong client relationships by understanding their risk exposures and insurance needs, using insights gained from their claims history and experience. Accurately record and maintain claims, client, insurer, and compliance-related data in the Acturis system. When necessary, conduct client visits to review claims or provide additional support. Undertake additional duties as required to support the business and team objectives. Adapt to changes in business needs and adjust priorities accordingly.Key Skills and Attributes: Strong problem-solving and analytical skills to identify issues and develop effective solutions. Excellent communication, presentation, and facilitation skills. Ability to influence and negotiate effectively with clients and stakeholders. Proven ability to build and manage relationships with clients and colleagues. Flexibility to adapt quickly to changing priorities and business requirements. Commitment to delivering high-quality service and professional standards. A client-focused approach, with a reputation for being honest and transparent in managing expectations. Tailors communication and approach based on audience and situational understanding.Required Experience and Knowledge: Solid understanding of the financial services industry, including relevant regulatory frameworks. In-depth knowledge of a wide range of insurance policies, such as combined liability, property, motor fleet, and others. Understanding of client business operations, including knowledge of specialist sectors (e.g., sub-contracting), and how these impact insurance needs.If you are a results-oriented individual with a passion for delivering exceptional service and building strong client relationships, we would love to hear from you

Claims Handler employer: Meridian Business Support

Our client is an exceptional employer, offering a vibrant work culture in Birmingham that fosters collaboration and professional growth. With a strong commitment to employee development, the company provides ongoing training and support, ensuring that Claims Handlers can thrive in their roles while delivering high-quality service. The dynamic team environment encourages innovation and adaptability, making it an ideal place for individuals passionate about building meaningful client relationships and achieving impactful results.
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Contact Detail:

Meridian Business Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Handler

Tip Number 1

Familiarize yourself with the specific insurance policies mentioned in the job description, such as combined liability and property insurance. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the role.

Tip Number 2

Prepare examples from your past experiences where you've successfully managed claims or built strong client relationships. Being able to share these stories will showcase your problem-solving skills and client-focused approach.

Tip Number 3

Research the company and its culture to understand their values and how they align with your own. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.

Tip Number 4

Practice your communication and negotiation skills, as these are crucial for the Claims Handler role. Consider role-playing scenarios with a friend to build confidence in discussing claims-related matters effectively.

We think you need these skills to ace Claims Handler

Problem-Solving Skills
Analytical Skills
Excellent Communication Skills
Presentation Skills
Negotiation Skills
Relationship Management
Client-Focused Approach
Flexibility and Adaptability
Attention to Detail
Understanding of Financial Services Industry
Knowledge of Insurance Policies
Ability to Manage Priorities
Data Management Skills
Proactive Attitude

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Claims Handler position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in claims handling or related fields. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.

Showcase Your Skills: Demonstrate your problem-solving, communication, and relationship-building skills in your application. Use examples from your past work to illustrate how you've successfully managed client relationships and resolved claims.

Tailor Your Application: Customize your cover letter to reflect your understanding of the company and its values. Mention why you are particularly interested in this role and how you can contribute to the team’s success.

How to prepare for a job interview at Meridian Business Support

Show Your Problem-Solving Skills

Be prepared to discuss specific examples where you've successfully identified issues and developed effective solutions. This will demonstrate your strong analytical skills, which are crucial for a Claims Handler.

Communicate Clearly and Effectively

Practice articulating your thoughts clearly. Since the role involves interacting with clients and colleagues, showcasing your excellent communication skills during the interview is essential.

Demonstrate Client-Focused Approach

Share experiences that highlight your commitment to delivering high-quality service. Discuss how you have built and maintained strong client relationships in the past, emphasizing honesty and transparency.

Familiarize Yourself with Relevant Insurance Policies

Make sure you have a solid understanding of various insurance policies relevant to the role. Being able to discuss these confidently will show your depth of knowledge and readiness for the position.

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  • Claims Handler

    Solihull
    Full-Time
    30000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-29

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    Meridian Business Support

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