Nurse Home Manager in Norwich

Care Home Manager (Nursing) in Norwich, Norfolk

£55,000 per year + benefits package

Permanent position with excellent PRP and additional bonuses based on excess profit.

We are an award-winning care company, winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, ranked among the top 20 large UK care home groups for our exceptional care. We proudly support over 1,500 residents to live in a safe, welcoming, and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work and have a sector-leading 4.7 Glassdoor rating. We are also a Real Living Wage employer, ensuring that we reward and value dedication.

As our Care Home Manager, you will oversee the daily operations of the home. You will be responsible for ensuring that the home provides high-quality care and support to our residents while meeting financial targets and maintaining full occupancy.

Key duties and responsibilities:

• Provide leadership and direction to the home's staff team, promoting a culture of kindness, compassion, and empathy.
• Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home's budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
• Oversee all records to ensure the home's administrative tasks are completed in a timely and efficient manner.
• Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes.
• Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

Skills and attributes:

• Previous experience managing a nursing/residential home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
• Enthusiasm and passion for developing high levels of person-centred care.
• Ability to actively participate in the growth and development of the care service.

Education and qualification:

• Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).

Benefits:

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme.
• Blue Light Card Scheme - we will reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out, and over 15,000 national brands.
• We will pay for your full DBS disclosure.
• Annual NMC PIN renewal paid.
• Excellent performance-related bonus.
• Additional bonuses based on excess profit.
• 25 days annual leave plus bank holidays entitlement.
• Relocation assistance provided.