At a Glance
- Tasks: Service and maintain safety equipment, ensuring compliance and reliability across client sites.
- Company: Join a leading supplier of confined space and safety equipment in the UK.
- Benefits: Earn up to £36k, enjoy 25 days holiday, and access health and life assurance benefits.
- Why this job: Make a real impact on safety while enjoying a flexible work-life balance with no weekends.
- Qualifications: 2 years engineering experience, ideally in safety equipment or related fields.
- Other info: Comprehensive training and career progression opportunities await you!
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to elevate your career with one of the UKs leading suppliers of confined space and safety equipment? We are recruiting for a Field Service Engineer to join this dynamic External Service team based from their Head Office in Irthlingborough. This role promises not only professional growth but also the satisfaction of contributing to the safety and compliance of client operations nationwide. You will be provided with a fully equipped van.
Why Choose This Company?
- Comprehensive Training and Development: Benefit from ongoing product training, both in-house and from leading suppliers, ensuring you stay at the forefront of industry advancements. Additionally, you will receive sales and safety training to support company objectives.
- Career Progression: As the team expands, so do your career opportunities. This company is committed to fostering internal talent and promoting from within.
- Competitive Compensation and Benefits: Enjoy a salary up to £36k reflective of your experience plus bonuses, along with a generous holiday allowance of 25 days per annum plus bank holidays. Additional benefits include a Health Cash Plan, Employee Assistance Programme, Life Assurance, and a Workplace Pension Scheme.
- Work-Life Balance: Standard working hours are 08.30 - 17.00 Monday to Thursday and 08.00 - 16.30 on Fridays, with a flexible approach to accommodate client and business needs. NO SHIFT WORK, NO WEEKENDS!!!
Role Objective:
As a Field Service Engineer, you will be instrumental in servicing and maintaining a diverse range of personal safety equipment and fixed gas detection systems. Your expertise will ensure compliance, reliability, and user confidence across client sites.
Key Responsibilities of a Field Service Engineer:
- Service and maintenance of portable gas detectors, SCBA, Escape Breathing apparatus, and fall arrest and lifting equipment.
- Set up and commissioning of new gas detection systems.
- Building trust-based relationships with clients and identifying additional safety equipment needs.
- Ensuring customer satisfaction to drive repeat business.
- Completing all relevant paperwork and updating the CRM database.
- Providing vital data for management reporting and supporting the workshop as needed.
The Ideal Candidate:
Experience:
- Minimum of 2 years proven engineering experience as a Field Service Engineer or a Static Engineer/ Technician, ideally within the safety equipment industry.
- Background in utilities, engineering, or construction sectors preferred.
- Knowledge of fixed gas detection systems, SCBA equipment or lifting equipment is desirable.
- Demonstrated experience in fault-finding and effective decision-making.
Skills & Attributes:
- Excellent customer service abilities with strong interpersonal skills to work with customers on their company premises.
- Capable of working independently and collaboratively within a team.
- Self-motivated, proactive, and able to take initiative.
- Clear and confident communicator, both verbally and in writing.
- Results-driven, dynamic, and enthusiastic.
- Strong time management and prioritisation skills, with the ability to multitask effectively.
- Positive and adaptable attitude, comfortable in a fast-paced environment.
- Demonstrates ownership of personal development and a willingness to learn.
- Competent in using IT systems and business software.
Join a team where your skills and dedication will be valued and rewarded as a Field Service Engineer.
Field Service Engineer in Northampton employer: Meridian Business Support Limited
Contact Detail:
Meridian Business Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their safety equipment and services so you can speak confidently about how your skills align with their needs. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your problem-solving skills! As a Field Service Engineer, you’ll need to demonstrate your ability to troubleshoot and make decisions on the spot. Consider mock interviews or scenarios to showcase your expertise and quick thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your engineering background, especially if you've worked with safety equipment or in similar sectors. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Field Service Engineer role and how your previous experiences make you the perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills: Since this role involves building trust with clients, make sure to highlight any customer service experience you have. Share examples of how you've gone above and beyond to ensure client satisfaction – it’ll really help us see your potential!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Meridian Business Support Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to safety equipment and gas detection systems. Familiarise yourself with the specific products the company offers, as well as any recent advancements in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with clients regularly. Prepare examples of how you've built trust-based relationships in previous roles. Highlight your ability to identify customer needs and ensure satisfaction, as this is key to driving repeat business.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss past experiences where you've had to troubleshoot or make quick decisions under pressure. The interviewers will want to see that you can handle challenges effectively, especially in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training programmes, career progression opportunities, and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.