Service Quality Manager in Loddon

Service Quality Manager in Loddon

Loddon Full-Time 55000 £ / year No home office possible
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At a Glance

  • Tasks: Ensure high standards of care in private care homes across Norfolk and Suffolk.
  • Company: Established and growing care provider with a strong reputation.
  • Benefits: Competitive salary, performance-related bonus, and monthly car allowance.
  • Why this job: Make a real difference in people's lives while leading quality care initiatives.
  • Qualifications: Experience in service quality management and a passion for care excellence.
  • Other info: Join a supportive team with opportunities for professional growth.

Location: Lowestoft, Suffolk (covering Norfolk & Suffolk)

Salary: £55,000 per annum

Package: Excellent performance-related bonus | Monthly car allowance

I am working with a well-established and growing care provider to recruit an experienced Service Quality Manager. This is a senior, influential role focused on ensuring consistently high standards of care.

Service Quality Manager in Loddon employer: Meridian Business Support Limited

As a leading care provider in Lowestoft, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and professional growth. With competitive salaries, performance-related bonuses, and a monthly car allowance, we offer our Service Quality Managers the resources they need to excel while making a meaningful impact in the lives of those we serve across Norfolk and Suffolk.
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Contact Detail:

Meridian Business Support Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Quality Manager in Loddon

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Quality Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to care quality and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to service quality and care standards. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed that you won’t find anywhere else.

We think you need these skills to ace Service Quality Manager in Loddon

Service Quality Management
Care Standards Compliance
Performance Monitoring
Team Leadership
Stakeholder Engagement
Training and Development
Risk Management
Quality Assurance
Regulatory Knowledge
Communication Skills
Problem-Solving Skills
Analytical Skills
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Quality Manager role. Highlight your experience in care homes and any relevant achievements that showcase your ability to maintain high standards of service quality.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality care and how your skills align with the responsibilities outlined in the job description. Keep it engaging and personal.

Showcase Relevant Experience: When filling out your application, be specific about your previous roles in care management. Mention any initiatives you've led that improved service quality or compliance, as this will resonate with us.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It helps us keep track of applications and ensures you’re considered for the role promptly!

How to prepare for a job interview at Meridian Business Support Limited

✨Know Your Care Standards

Make sure you’re well-versed in the latest care standards and regulations relevant to private care homes. Brush up on the Care Quality Commission (CQC) guidelines, as being able to discuss these confidently will show your expertise and commitment to high-quality service.

✨Showcase Your Leadership Skills

As a Service Quality Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams or improved service quality in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in care quality management and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company’s approach to maintaining care standards or how they measure success in this role. This shows your genuine interest and helps you gauge if the company aligns with your values.

Service Quality Manager in Loddon
Meridian Business Support Limited
Location: Loddon

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