Logistics Coordinator in Hereford

Logistics Coordinator in Hereford

Hereford Full-Time 28800 - 38400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage sales orders, monitor performance, and ensure customer satisfaction.
  • Company: Leading global supplier with a focus on innovation and reliability.
  • Benefits: Earn up to £32k, enjoy 25 days leave, health cash plan, and pension.
  • Why this job: Join a supportive team and develop your skills in logistics.
  • Qualifications: 3+ years in order fulfilment or customer service, strong communication skills.
  • Other info: Dynamic environment with opportunities for career growth.

The predicted salary is between 28800 - 38400 £ per year.

Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This Logistics Coordinator role offers a chance to excel in a supportive and innovative company.

Why This Logistics Coordinator Role Stands Out:

  • Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
  • Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
  • Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
  • Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.

Logistics Coordinator Role Responsibilities:

  • Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery.
  • Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays.
  • Act as the main customer contact for order updates, delivery queries, and issue resolution.
  • Register and resolve customer complaints with timely follow-up.
  • Coordinate transport, dispatch, and 3PL partners to meet delivery schedules.
  • Prepare customer invoices, process returns, and issue credit notes.
  • Support the Sales team and liaise with internal departments to resolve order or service issues.
  • Complete monthly reconciliations and support audits and reporting.

We are really keen to hear from applicants with the following skills and experience:

  • 3+ years experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment.
  • Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage).
  • Strong communication and relationship-building skills.
  • Confident using ERP/order management systems and Microsoft Office, with basic Excel skills.
  • Detail-focused, solutions-driven, and customer-centric.
  • Able to juggle priorities and meet deadlines in a fast-paced setting.
  • You will have your own transport is essential due to the location.

Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.

Logistics Coordinator in Hereford employer: Meridian Business Support Limited

Join a leading global industry supplier in Hereford as a Logistics Coordinator, where you will thrive in a supportive team environment that values exceptional customer service and operational excellence. With competitive salaries, generous benefits including 25 days of annual leave and an 8% contributory pension, as well as ample opportunities for career growth, this company is dedicated to fostering employee development and work-life balance. Experience the unique advantage of working in a close-knit team while contributing to innovative logistics solutions in a dynamic setting.
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Contact Detail:

Meridian Business Support Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Logistics Coordinator in Hereford

✨Tip Number 1

Network like a pro! Reach out to people in the logistics field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their logistics processes and think of examples from your experience that showcase your skills. We want you to shine!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Logistics Coordinator in Hereford

Customer Service
Order Fulfilment
Logistics Management
Supply Chain Processes
Communication Skills
Relationship-Building
ERP Systems
Microsoft Office
Excel Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your logistics and customer service experience, and don’t forget to mention any relevant software skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about logistics and how your background makes you a perfect fit for our team. Keep it concise but engaging!

Showcase Your Attention to Detail: In logistics, details matter! When filling out your application, double-check for typos or errors. A polished application shows us you care about quality and accuracy.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at Meridian Business Support Limited

✨Know Your Logistics Inside Out

Make sure you brush up on logistics and supply chain processes before the interview. Understand key terms like OTIF and Incoterms, as well as how they apply to the role. This will show that you're not just interested in the job, but that you genuinely understand the industry.

✨Showcase Your Customer Service Skills

Since this role is all about exceptional customer service, prepare examples of how you've handled customer queries or complaints in the past. Think of specific situations where you resolved issues effectively, as this will demonstrate your ability to thrive in a fast-paced environment.

✨Demonstrate Attention to Detail

Logistics requires a keen eye for detail, so be ready to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your orders or manage data, as this will highlight your solutions-driven mindset.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with questions about the team dynamics or the company's approach to logistics. This shows your interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!

Logistics Coordinator in Hereford
Meridian Business Support Limited
Location: Hereford

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