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- Tasks: As a Field Service Engineer, you'll service safety equipment and ensure client compliance.
- Company: Join a leading UK supplier of confined space and safety equipment.
- Benefits: Enjoy competitive pay, 25 days holiday, health plans, and no weekend shifts!
- Why this job: Elevate your career with training, growth opportunities, and a supportive team culture.
- Qualifications: 2 years engineering experience preferred; customer service skills are essential.
- Other info: Work-life balance with flexible hours and a fully equipped van provided.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to elevate your career with one of the UKs leading suppliers of confined space and safety equipment? We are recruiting for a Field Service Engineer to join this dynamic External Service team. This role promises not only professional growth but also the satisfaction of contributing to the safety and compliance of client operations nationwide. You will be provided with a fully equipped van.
Why Choose This Company?
- Comprehensive Training and Development: Benefit from ongoing product training, both in-house and from leading suppliers, ensuring you stay at the forefront of industry advancements. Additionally, you will receive sales and safety training to support company objectives.
- Career Progression: As the team expands, so do your career opportunities. This company is committed to fostering internal talent and promoting from within.
- Competitive Compensation and Benefits: Enjoy a competitive salary reflective of your experience, along with a generous holiday allowance of 25 days per annum plus bank holidays. Additional benefits include a Health Cash Plan, Employee Assistance Programme, Life Assurance, and a Workplace Pension Scheme.
- Work-Life Balance: Standard working hours are 08.30 - 17.00 Monday to Thursday and 08.00 - 16.30 on Fridays, with a flexible approach to accommodate client and business needs. NO SHIFT WORK, NO WEEKENDS!!!
Role Objective:
As a Field Service Engineer, you will be instrumental in servicing and maintaining a diverse range of personal safety equipment and fixed gas detection systems. Your expertise will ensure compliance, reliability, and user confidence across client sites. This role can be based in Yorkshire or Northamptonshire.
Key Responsibilities of a Field Service Engineer:
- Service and maintenance of portable gas detectors, SCBA, Escape Breathing apparatus, and fall arrest and lifting equipment.
- Set up and commissioning of new gas detection systems.
- Building trust-based relationships with clients and identifying additional safety equipment needs.
- Ensuring customer satisfaction to drive repeat business.
- Completing all relevant paperwork and updating the CRM database.
- Providing vital data for management reporting and supporting the workshop as needed.
The Ideal Candidate:
Experience:
- Minimum of 2 years proven engineering experience as a Field Service Engineer or a Static Engineer/ Technician, ideally within the safety equipment industry.
- Background in utilities, engineering, or construction sectors preferred.
- Knowledge of fixed gas detection systems is desirable but not essential.
- Demonstrated experience in fault-finding and effective decision-making.
Skills & Attributes:
- Excellent customer service abilities with strong interpersonal skills to work with customers on their company premises.
- Capable of working independently and collaboratively within a team.
- Self-motivated, proactive, and able to take initiative.
- Clear and confident communicator, both verbally and in writing.
- Results-driven, dynamic, and enthusiastic.
- Strong time management and prioritisation skills, with the ability to multitask effectively.
- Positive and adaptable attitude, comfortable in a fast-paced environment.
- Demonstrates ownership of personal development and a willingness to learn.
- Competent in using IT systems and business software.
Join a team where your skills and dedication will be valued and rewarded as a Field Service Engineer.
Field Service Engineer in Wellingborough employer: Meridian Business Support Limited
Contact Detail:
Meridian Business Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Wellingborough
✨Tip Number 1
Familiarise yourself with the specific safety equipment and gas detection systems mentioned in the job description. Understanding these products will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Field Service Engineers in the safety equipment industry. They can provide valuable insights into the role and company culture, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your previous engineering experience in detail, especially any relevant work in utilities, engineering, or construction. Highlight specific examples where you demonstrated fault-finding skills and effective decision-making.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've built trust-based relationships with clients in past roles. This is crucial for the Field Service Engineer position, as client satisfaction drives repeat business.
We think you need these skills to ace Field Service Engineer in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer, particularly in the safety equipment industry. Emphasise your technical skills, customer service abilities, and any specific knowledge of gas detection systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in servicing safety equipment and your commitment to customer satisfaction.
Highlight Relevant Experience: In your application, focus on your previous roles that demonstrate your engineering experience, especially in fault-finding and decision-making. Use specific examples to illustrate your problem-solving skills and ability to work independently.
Showcase Soft Skills: Since the role requires strong interpersonal skills, make sure to highlight your communication abilities and teamwork experience. Provide examples of how you've built trust with clients and contributed to a positive work environment.
How to prepare for a job interview at Meridian Business Support Limited
✨Showcase Your Technical Skills
Be prepared to discuss your engineering experience in detail, especially any work related to safety equipment or gas detection systems. Highlight specific projects or challenges you've faced and how you overcame them.
✨Demonstrate Customer Service Excellence
Since the role involves building trust-based relationships with clients, be ready to share examples of how you've provided exceptional customer service in previous positions. This will show your potential employer that you understand the importance of client satisfaction.
✨Emphasise Your Adaptability
The job requires a positive and adaptable attitude in a fast-paced environment. Prepare to discuss situations where you've had to adjust quickly to changes or challenges, demonstrating your flexibility and problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training programmes, career progression opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
